Sales Executive

Responsibilities

• Greeting customers
• Advising customers on products
• Providing the best customer service possible
• Handling after sales services
• Processing returns and exchanges
• Handling customer complains
• Responsible for processing cash and card payments
• Building customer loyalty
• Building customer data base
• Maintain close relationships with clients
• Drive and deliver personal sales and KPI targets
• Maintain “Service and Standards” at all times by adhering to all policies
• Provide a luxury experience
• Support and lead by example at in-store events
• Preparing merchandise for sale
• Assisting in the display of merchandise
• Be involved in stock control and management
• Balance cash register
• Keep store clean and tidy
• Attaching price tags to merchandise
• Responsible for security within store and being on the lookout for shoplifters and fraudulent credit
• cards etc.
• Maintain knowledge of products, policies regarding sales and security practices
• Gift wrapping
• Requisition of special orders for clients

Qualifications

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