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Medical Receptionist

Medical Receptionist

Medical Resources Group (Pty) LtdPretoria, South Africa
3 days ago
Job description

Job Title : Medical Receptionist

Location : Pretoria East

Employer : General Medical Practice

Position Overview :

Our client, a well-established and reputable General Practitioner based in Pretoria East, is looking to appoint a professional and detail-oriented Medical Receptionist to join their dedicated team. This full-day role is ideal for a candidate with experience in medical administration and a strong passion for delivering excellent patient service.

Key Responsibilities :

  • Answer and manage calls via the practice switchboard professionally.
  • Schedule and manage patient appointments using Elixir Live, including coordinating external referrals.
  • Monitor and respond to emails received via the practice’s administrative email account.
  • Send appointment reminders (calls and SMS) to patients.
  • Greet patients warmly and collect personal and medical information.
  • Process payments and issue receipts electronically.
  • Maintain both electronic and physical filing systems.
  • Coordinate and manage medical aid authorisations.
  • Complete and submit PMB application forms and other relevant medical aid documentation.
  • Perform general administrative and reception duties as required by the employer.

Skills and Attributes :

  • Strong administrative and organisational skills.
  • Excellent attention to detail and a high degree of accuracy.
  • Professional, courteous, and able to work well under pressure.
  • Team player with a positive attitude.
  • Non-smoker.
  • Requirements :

  • Matric certificate (Grade 12).
  • Previous experience working in a medical practice.
  • Experience in debtors accounts / medical billing (follow up on outstanding accounts and co-payments)
  • Proficiency in Elixir Live software (Essential)
  • Fluent in at least two languages (bilingual).
  • Tertiary education in a related field will be advantageous but is not mandatory.
  • Working Hours :

  • Monday – Friday : 08H00 – 17H00
  • Remuneration

  • R 13 000.00 – R 15 000.00 CTC per month – depending on experience.
  • Application Instructions :

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    Receptionist • Pretoria, South Africa

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