Job Title : Medical Receptionist
Location : Pretoria East
Employer : General Medical Practice
Position Overview :
Our client, a well-established and reputable General Practitioner based in Pretoria East, is looking to appoint a professional and detail-oriented Medical Receptionist to join their dedicated team. This full-day role is ideal for a candidate with experience in medical administration and a strong passion for delivering excellent patient service.
Key Responsibilities :
- Answer and manage calls via the practice switchboard professionally.
- Schedule and manage patient appointments using Elixir Live, including coordinating external referrals.
- Monitor and respond to emails received via the practice’s administrative email account.
- Send appointment reminders (calls and SMS) to patients.
- Greet patients warmly and collect personal and medical information.
- Process payments and issue receipts electronically.
- Maintain both electronic and physical filing systems.
- Coordinate and manage medical aid authorisations.
- Complete and submit PMB application forms and other relevant medical aid documentation.
- Perform general administrative and reception duties as required by the employer.
Skills and Attributes :
Strong administrative and organisational skills.Excellent attention to detail and a high degree of accuracy.Professional, courteous, and able to work well under pressure.Team player with a positive attitude.Non-smoker.Requirements :
Matric certificate (Grade 12).Previous experience working in a medical practice.Experience in debtors accounts / medical billing (follow up on outstanding accounts and co-payments)Proficiency in Elixir Live software (Essential)Fluent in at least two languages (bilingual).Tertiary education in a related field will be advantageous but is not mandatory.Working Hours :
Monday – Friday : 08H00 – 17H00Remuneration
R 13 000.00 – R 15 000.00 CTC per month – depending on experience.Application Instructions :