Transactional Banking Manager RRB

Job Req

141815

Closing Date

31 October 2025

Location

Pretoria

Job Purpose

To provide transactional business solutions to meet client needs and increase sales so that the banks financial objectives are met.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy ( Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Ensure that solutions are implemented effectively; within service level agreements; by communicating with internal support areas and external clients; identifying problems and escalating to the relevant lstakeholders.
• Ensure solutions provided comply with bank business requirements by managing client expectations and ensuring efficiency (quality and cost) of solutions provided.
• Manage risk and meet all compliance requirements by following all bank processes and legal requirements; identifying risks and taking action.
• Contribute to solution implementation by communicating with stakeholders; identifying challenges and recommending solutions.
• Identify improvements for products / solutions and processes by providing feedback to relevant internal stakeholders and partners.
• Meet clients business needs by understanding the client and their business and providing information about solutions to them and other internal stakeholders.
• Build relationships with external clients by conducting physical visits to understand clients needs and business; and by providing efficient onboarding and after sales service.
• Build relationships with internal client service teams by sharing knowledge and providing product training / upskilling and by reporting weekly on client interactions.
• Ensure that solutions are provided and problems are resolved by monitoring implementation and following up on feedback.
• Meet the needs of existing client base and increase Nedbanks market share through acquisition; cross-selling and up-selling.
• Identify business opportunities and acquire new business through partnering with Business managers; Nedbanks internal stakeholders and networking with relevant industries.
• Retain existing business by partnering with internal customer services teams to ensure that client needs and expectations are managed and met.
• Improve results by creating awareness of new products to customer service teams and by identifying opportunities for achieving and improving results.
• Achieve financial targets by monitoring monthly contributions; identifying gaps and taking action.
• Implement projects within time and budget by monitoring implementation; identifying variances and taking action.
• Maintain client pipeline by regularly updating and managing the database.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and / or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

Preferred Qualification

Minimum Experience Level

Technical / Professional Knowledge

Behavioural Competencies

Please contact the Nedbank Recruiting Team at

Required Experience :

Manager

Key Skills

Business Intelligence,Bidding,Accounting And Auditing,Account Development,Architectural Design,Content Development

Employment Type : Full Time

Experience : years

Vacancy : 1