Cash Team Leader

Cash Team Leader page is loaded## Cash Team Leaderlocations : Cape Towntime type : Full timeposted on : Posted Todaytime left to apply : End Date : October 31, 2025 (6 days left to apply)job requisition id : R42118#

• Job Description
• To ensure the operational efficiency of the cluster or treasury area and or the balancing team.
• Increase cash turnover per head for the cluster to maximise income earnings on cash controlling.
• Ensure the increase of revenue by decreasing cash losses for the bank by managing cluster differences and check teller incidents and sign them off.
• Manage costs / expenses within approved budget to achieve cost efficiencies by especially controlling overtime / under time within the cluster as well as your own.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
• Manage existing clients and grow portfolio through making contact and generating leads.
• Resolve all customer queries efficiently, and within agreed timelines.
• Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
• Maximise Business Portfolio cross-sell opportunities and strengthen client relationships.
• Ensure the proactively targeting of existing local International Banking customers and look for new opportunities to convert to sales by the team.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information regarding the team efficiencies and productivity.
• Comply with governance in terms of legislative and audit requirements.
• Ensure that the tellers continually have work to process to increase the cluster productivity and assist with cluster balancing if problems arise.
• Track and ensure that processes conform to the Service Level Agreement between cash department and Service Providers.
• Collate, manage and report on daily / weekly / monthly operational progress as aligned to strategic objectives.
• Manage personal and Team Management development to increase own skills and competencies for the Team Leader function and future Managerial growth opportunities.
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
• Responsible for ensuring that the Protection and Security Quick Guide is read by all staff monthly.# #
• Job Details
• Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
• 31 / 10 / 25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .

#J-18808-Ljbffr