NOC Engineer (T4)Network Recruitment • Midrand, South Africa
NOC Engineer (T4)
Network Recruitment • Midrand, South Africa
1 day ago
Job descriptionField Team Support : Monitor escalations and assist with device, connection, and bespoke requests. PRTG Monitoring : Track offline sites / sectors, identify recurring issues, update sector details, and alert NOC teams. Escalations : Manage down / flapping / restoring sites; support Area Managers on client-specific issues. APEX Support : Handle complex escalations related to network quality, VPN, VoIP, or cloud services. Node Management : Monitor node capacity, migrate clients as needed, and plan new sectors with Mast Engineers. Network Management & Design : Lead OSPF, MPLS / VLAN, IP addressing, and change control processes. Monitoring & Troubleshooting : Proactively detect and resolve network issues; escalate unresolved fibre / RF faults. Client & Internal Escalations : Serve as the final escalation point, resolve complex client queries, and mentor Juniors. Security & Compliance : Deploy firewall configurations and enforce SOPs for network security. Collaboration & Cross-Functional Support : Work with Field Ops, RF, and CE teams to maintain network resilience. Project Management & Documentation : Lead network projects, document changes, and support infrastructure upgrades / migrations. 34 years experience in a NOC role with at least one networking qualification. Experience with Ubiquiti, Cambium, or similar wireless vendors . Strong understanding of IP networking, dynamic routing protocols, and ISP network design . Basic knowledge of PtMP wireless technologies and 2â¯GHz / 5â¯GHz applications . Thorough understanding of network topology , including access and core networks . Awareness of link capacity impacts , upstream / downstream dependencies, and node performance. Ability to handle escalations in the absence of the NOC Manager. Proficiency in managing infrastructure team escalations and responses . Strong analytical and diagnostic skills for identifying and explaining node failures. In-depth networking knowledge equivalent to CCNP level .
Their Focus :
- Exposure to Large-Scale Wireless Infrastructure - They build and operate their own custom wireless network, including towers, access points, hotspots, and proprietary hardware.
- Fast-Paced, High-Impact Technical Environment - They run thousands of hotspots. Network issues are high-priority and meaningful. A NOC Engineer directly contributes to uptime, reliability, and service quality for tens of thousands of users.
- Opportunities for Growth & Skill Expansion - Get exposure to network monitoring & optimization and Radio / Wi-Fi technologies.
- Mission-Driven, Community-Focused Work - The companys core mission is to bridge the digital divide and provide affordable internet access to under-served communities.
Key Responsibilities :
Job Experience and Skills Required :
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Engineer • Midrand, South Africa
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