Client Service Administrator

Client Service Administrator

Hire Resolve's client who is in the Metering Industry is seeking a motivated and detail-oriented Client Service Administrator to join their team in the Western Cape. The successful candidate will be responsible for providing excellent customer service, managing client accounts, and assisting with utility management services.

Responsibilities :

• Manage client accounts and ensure prompt resolution of any issues or concerns
• Serve as the main point of contact for clients and address any queries or requests in a timely manner
• Coordinate with utility providers to ensure accurate billing and timely payment of invoices
• Assist clients with setting up new utility services and upgrades as needed
• Prepare and review reports related to utility consumption and cost savings for clients
• Work with the operations team to implement energy-saving initiatives and improvements for clients
• Maintain accurate records and documentation for all client interactions and transactions
• Collaborate with other team members to ensure the smooth delivery of services to clients

Requirements :

Contact Hire Resolve for your next career-changing move.

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

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