Outbound Sales Advisor (Sky)

Overview

Ascensos is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their customers stay in love.

Whether it's clients or colleagues, delivering with a personal touch is truly important to us. We work with a diverse range of well-known retail brands, across many sectors, including; ALDI, River Island, KFC and Big Bus Tours.

We're proud of our team and are always looking for new members with similar talent and enthusiasm to deliver award-winning customer service.

What We’re Looking For

Do you love being around people and making them happy? If you’re also a good listener and a bit of a problem solver with great communication skills, then you’ll love being on the front line of making the magic happen!

Every day brings new challenges and excitement, and every customer interaction allows you to do what you do best : find solutions and provide exceptional customer service. As an Outbound Sales Advisor with Ascensos, you will work within a fully supported environment, where you can demonstrate your commitment to providing outstanding customer support through your skills and personality.

Sky started a customer’s telecom revolution in the UK with the launch of TV and also provide BB, Talk and Mobile services.

If you want to be part of Sky brand, we are looking to appoint Outbound Sales Advisors to join our successful Outbound Sales Team!

What To Expect

You will receive 4-weeks of training, access to a large number of resources, discounts and other tools to help you when talking to our potential customers.

You’ll use your charisma and enthusiasm to introduce the great content and products available to secure new sales with the new customers.

This is a challenging and rewarding outbound role with generous bonus incentives and regular overlays and other incentives.

Our typical shift pattern involves : 40 hours within the week, shifts covering Monday to Friday 10am to 8pm on a rotational basis (UK time).

As part of #theAteam, you’ll receive full training and support to be the voice of our client’s brand. So, there’s no room for average.

Your role can include, but isn’t limited to :

• Outbound sales : you’ll be the friendly voice and helpful guide for our customers, answering their questions, and exceeding their expectations.
• Building relationships : You’ll build great relations with your customers, peers and leadership team working together to ensure continued success.
• Managing processes : You’ll be trusted to process transactions and deal with customer data.
• Problem-solving : You’ll proactively identify and resolve customers questions, using your initiative and resourcefulness to find the best solutions.
• Embracing a growth mindset : You’ll be eager to learn and develop your skills, taking advantage of the training and support we provide to become an expert in your field.

About You

We believe that happy people keep people happy, so we’re looking for people who have excellent interpersonal skills and strong analytical skills as you will be expected to deal with our clients' customers.

We’re delighted to drive innovation on-site day after day, so it’s a plus if you’re inventive and creative; we say yes to fresh new ideas to boost productivity, so reach out and help us shape the future.

We think big and we’re looking for team members who think bigger, achieve more, and work smarter. Full training will be provided, but we want to hear from you if you have the following skills!

Join #theAteam

As an Equal Opportunity and Disability Confident Committed Employer, we pride ourselves on ensuring our recruitment process is inclusive and accessible. We hire local talent and offer a range of employment opportunities designed to fit a variety of lifestyles.

When you join #theAteam, we will welcome you into an inclusive, diverse, and fun environment where; delivering excellent customer service, career development, recognition and fun Fridays are the norm.

As an employer, we are committed to the well-being of our colleagues. Our continued efforts to support mental health awareness in the workplace is underpinned by our colleague-focused well-being initiatives.

Apply Now

If you’re ready for a new challenge then hit ‘Apply Now’ to become the newest member of our growing team.

We’re expecting lots of people want to join #theAteam. So unfortunately, if you have not heard from us, please assume that your application has been unsuccessful on this occasion.

Application Form

Outbound Sales Advisor (Sky)

First Name

Last Name

Email Address

Tel No

Address

Postcode

Upload Documents

By completing this form and submitting your personal details, you agree and consent to how this data is handled by Ascensos. Please see our Privacy Policy for full details.

#J-18808-Ljbffr