Quality Specialist - Information and Technology Governance

JOB DESCRIPTION

• Develop, implement and maintain the I&T quality management framework and processes for the company.
• Determine and establish best practices, standards, processes and responsibilities necessary to achieve the companys I&T quality objectives, ensuring alignment with I&T governance requirements.
• Provide input into the quality management policy and I&T quality objectives of the company.
• Determine the I&T quality requirements of stakeholders to ensure the delivery of high-quality I&T products and services.
• Develop quality management plans for I&T processes, projects and objectives across the company in accordance with I&T governance requirements (e.g. COBIT)
• Monitor the implementation of quality management plans to ensure target maturity levels are achieved for all I&T processes across the company.
• Promote the QMS and quality objectives throughout the company, including training subject matter experts, project managers and other relevant stakeholders in the implementation of the QMS.
• Develop and implement methods to measure and report on the effectiveness and efficiency of the QMS.
• Identify and mitigate risks associated with I&T quality management, ensuring compliance with relevant governance frameworks as well as regulatory and industry standards.
• Lead stakeholder engagements (internal and external), displaying the ability to solicit information as well as deliver a coherent and convincing message.
• Stay up to date with developments in the I&T quality management field and apply new knowledge to own functional area.

JOB REQUIREMENTS

The following would be an added advantage :