Product Manager

RmbwestportWorkFromHome, Gauteng, South Africa

2 days ago

Job description

Job Description

Responsible for providing the direction and managing the creative process of a specialist team.Hello Future

Product Manager

,FNB Personal Core Banking is seeking a dynamic and driven

Product Manager

to lead the strategy, development, and delivery of mobile wallet solutions and wallet capabilities for FNB and its partners. The role focuses on driving customer-centric innovation, ensuring regulatory compliance, and enabling scalable digital payment ecosystems that align with FNB’s vision of being a leading digital bank. If you thrive in a fast-paced environment and have a strong background in digital wallets and end-to-end product execution, we’d love to meet you.

Location :

Johannesburg, South Africa (Hybrid)

Business Unit :

FNB Product, Payments & Wallet Solutions

What You’ll Do :

Lead the strategic direction and execution of digital wallet and core banking products.

Manage the full product lifecycle—from ideation and development to launch and post-implementation review.

Align product goals with business strategy to drive growth and sustainability.

Collaborate with cross-functional teams including developers, designers, analysts, and stakeholders to deliver impactful solutions.

Conduct market research, data analysis, and customer feedback loops to inform product decisions.

Ensure compliance with relevant legislation and industry best practices.

Drive cost efficiency through effective budget and resource management.

Translate strategic objectives into actionable initiatives with measurable outcomes.

Continuously improve business processes to minimize risk and enhance product quality.

Key Responsibilities :

1. Product Strategy & Vision

Define and own the

product vision, strategy, and roadmap

for mobile wallet solutions.

Align product initiatives with

FNB’s digital transformation goals

, customer needs, and market trends.

Identify

new revenue streams

through embedded finance and B2B wallet solutions

2. Market & Customer Insights

Conduct

market research

, competitor analysis, and user behaviour studies within the South African and broader African fintech landscape.

Leverage

customer data and analytics

to inform product decisions and prioritize features.

3. Product Development & Delivery

Translate business requirements into

clear product documentation

(PRDs, user stories, wireframes).

Manage the

end-to-end product lifecycle

from ideation to launch and continuous improvement.

Collaborate with

engineering, UX / UI, compliance, and operations

teams to deliver secure, scalable solutions.

5. Compliance & Risk Management

Ensure adherence to

South African financial regulations

, AML / KYC requirements, and data privacy laws (POPIA).

Work closely with

Risk and Compliance

teams to mitigate operational and cybersecurity risks.

6. Performance & Optimization

Monitor product performance using

KPIs

(adoption, transaction volumes, revenue, churn).

Drive

continuous improvement

through A / B testing, user feedback, and analytics.

7. Stakeholder Engagement

Act as the

primary product evangelist

, engaging internal stakeholders and external partners.

Support

go-to-market strategies

, pricing models, and partner onboarding.

What You’ll Bring :

3–5 years of experience in product management, preferably within financial services or fintech.

5+ years in product management within fintech, payments, or digital banking.

Proven experience with mobile payment solutions, digital wallets, and API-based platforms.

Strong understanding of South African payments ecosystem, SARB regulations, and emerging fintech trends.

Strong execution capabilities and a deep understanding of end-to-end product development.

Bachelor’s degree in Commerce (BCom), Science (BSc)

, or a related field with a focus on Strategy, Analytics, or Business Administration.

A postgraduate qualification (e.g., MBA, Honours) is ideal.

Excellent communication, stakeholder engagement, and negotiation skills.

A proactive, innovative mindset with a passion for delivering exceptional customer experiences.

What You’ll Gain :

Opportunities to innovate and shape the future of digital banking.

A collaborative and challenging work environment.

Access to a network of forward-thinking professionals.

Continuous learning and development opportunities.

We’re a Match If You Are / Have :

Curious and courageous—always seeking to learn and push boundaries.

Obsessed with mastery—committed to excellence in everything you do.

Adaptable and resilient in a fast-changing environment.

Passionate about creating meaningful customer experiences.

A team player who thrives in collaborative settings.

Strategic thinker with commercial acumen.

Strong technical literacy (APIs, integrations, architecture basics).

Excellent stakeholder management and communication skills.

Data-driven decision-making and analytical capability.

Ability to thrive in a fast-paced, innovation-driven environment.

#Post #FNB #LI-TM10

# #

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

12 / 11 / 25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .

#J-18808-Ljbffr

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Product Manager • WorkFromHome, Gauteng, South Africa

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