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Key Account Manager - Flexible Packaging - Cape Town

Key Account Manager - Flexible Packaging - Cape Town

Prostaff HoldingsCape Town, South Africa
27 days ago
Job description

Minimum requirements for the role :

  • A tertiary qualification in a related field is preferred for this role.
  • Previous sales experience having worked within the packaging and or food industry is preferred for the role.
  • The successful candidate must have excellent communication and interpersonal skills.
  • Must have excellent sales and negotiation skills.
  • Strategic thinking and planning abilities.
  • Demonstrates resilience, proactive problem solving, and a passion for delivering customer value and sustainable packaging solutions.
  • Proven track record in sales and account management, ideally servicing major or strategic accounts.
  • Technical knowledge in packaging solutions-particularly in sectors like dairy, beverages, or food packaging.
  • Proficiency in Excel and Word is essential.
  • Detail-oriented, methodical with strong time-management skills.

The successful candidate will be responsible for :

  • Managing and growing strategic client relationships within the food & beverage, FMCG, industrial packaging, or related packaging markets.
  • Building and maintaining strong, trust-based relationships with key clients.
  • Developing and implementing account plans to achieve sales targets, identify new opportunities, and drive revenue growth.
  • Regularly assessing client needs, understanding their business objectives, and providing tailored solutions.
  • Acting as the main point of contact between the client and internal teams, ensuring effective communication and collaboration.
  • Identifying upselling and cross-selling opportunities to expand existing accounts and generate new business.
  • Addressing client concerns, resolving issues promptly, and ensuring customer satisfaction.
  • Tracking account performance, preparing reports, and providing insights to internal stakeholders.
  • Managing contract negotiations, renewals, and pricing discussions.
  • Keeping abreast of industry trends, market conditions, and competitor activities.
  • Conduct regular business review meetings to assess performance, forecasts, and opportunities.
  • Provide accurate and timely forecasts (monthly, quarterly) for assigned accounts.
  • Analyse business trends, performance against targets, competitive landscape, and market opportunities.
  • Generate and present performance reports to internal and client stakeholders.
  • Lead strategic negotiations for pricing, contracts, and renewal agreements.
  • Collaborate in new product development or packaging innovations that align with client and market needs.
  • Salary package, including benefits, is highly negotiable depending on experience gained.

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    Key Account Manager • Cape Town, South Africa

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