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Key Account Manager (Express)
Staff Unlimited Recruitment Pty Ltd T / A MPC Recruitment Group ECCape Town, South Africa30+ days ago
Job descriptionMatric or Relevant Senior Certification equivalent MS Office Suite (especially Excel) Knowledge of Parcel Perfect billing system Minimum of 5 years Customer Service / Sales experience, preferably from the Logistics Industry Exposure to Courier Systems, Products and Procedures
Duties include :
- Main purpose of this role is to ensure that the existing clients receive the utmost attention and customer service at all times.
- Ensure efficient customer service
- Queries are resolved quickly, weekly visits to ensure smooth running of operations. i.e. credits are passed, P.O. D’s captured etc
- Key Account Manager needs to ensure that all client requests have been attended to by the various departments, whether it is CSD, Accounts or Operations
- Key Account Manager must ensure that any potential sales leads are handed to the Sales Department in order for the department to send a proposal to the prospective client and that the new business is secured
- Daily Reporting
Minimum Requirements :
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Key Account Manager • Cape Town, South Africa
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