Client Success Manager - 0541 - Johannesburg, South Africa

Client Success Manager - 0541 - Johannesburg, South Africa

Join to apply for the Client Success Manager - 0541 - Johannesburg, South Africa role at Bionic Talent

Client Success Manager - 0541 - Johannesburg, South Africa

Join to apply for the Client Success Manager - 0541 - Johannesburg, South Africa role at Bionic Talent

This range is provided by Bionic Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

About the Client :

Our client is a digital marketing agency specializing in providing digital marketing services to dental practices across the USA. They are seeking an experienced Account Manager to join their team.

About the role :

We are seeking a motivated, self-driven Client Success Manager for our client. The ideal candidate should have a proven track record in managing client relationships, developing effective digital marketing strategies, and coordinating diverse campaigns across various channels. Strong communication skills, a deep understanding of digital marketing, and the ability to collaborate with cross-functional teams are essential.

Professional Fluency In English Is Essential.

Experience in digital marketing agencies is required. Experience in the dental / healthcare niche is preferred.

What you’ll be doing :

• Build and nurture strong relationships with clients, understanding their business goals and ensuring the client's services align with their needs.
• Serve as the main point of contact for clients, addressing inquiries and concerns promptly.
• Develop and implement account strategies to drive client satisfaction, retention, and growth.
• Collaborate with clients to understand their objectives and tailor our client's services to meet their expectations.
• Work closely with cross-functional teams to ensure the successful execution of client projects.
• Coordinate project timelines, deliverables, and communication to meet client expectations.
• Identify up-sell and cross-sell opportunities within existing accounts to drive revenue growth.
• Provide regular reports to clients on project progress and results.
• Ensure a high level of client satisfaction by proactively managing expectations.

Who are we looking for?

Position : Client Success Manager

Remote Status : Fully Remote

Preferred Location : Global

Working Hours : 9 am to 6 pm EST

Holidays : US Local Holidays

Salary : USD 1800 to USD 2200 per month

Internal Job ID : 0541

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

Human Resources Services

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