Contact Centre Manager average salary in South Africa, 2025

Job title : Contact Centre Work Force Manager - Cape Town. Meets regularly with Inland WFM manager to agree standard WFM and reporting processes and implement them on the operation. ...

Senior Contact Centre Manager Utilities. ...

Senior Operations Manager - Utilities Contact Centre. ...

About the Role:As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's call centre and its dedicated employees. We are thrilled to present a remarkable opportunity for a Call Centre Manager. From hiring and training Call Centre Representatives to est...

You are customer & client facing & strive to deliver excellent customer experienceYou drive continuous improvement experiments through your team & harvest ideasYou manage costs & profitability through all available commercial leversYou drive the SBU & Client culture through effective communication, ...

Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven. ...

Senior Contact Centre Manager - Utilities. ...

This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business delive...

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client ...

Ability to manage multiple call centre campaigns (all International). ...

This however will change as the call centre is moving to a 24/7/365 operation). ...

Directing and coordinating all sales activities regionally. Preparing sales budgets and projections. Tracking and analyzing sales statistics by dealer area, including prospect management and reporting. Assisting and advising dealers on sales opportunities. ...

Ability to scale operations in a fast-growing business environment. Previous experience in managing operations across multiple countries or regions, including understanding different regulatory environments and cultural nuances. Managing procurement, inventory, and supplier relationships for cost-ef...

Job title : Graduate Call Centre Agents. A genuine interest in the call center industry. ...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. At least 1 year sales experience within a call centre environment. Always adhere to the call centre p...

Are you an experienced Call Centre Agent looking for your next opportunity? We have an exciting role available that might be perfect for you!. Proven track record in Call Centre operations. ...

Accountable for regional Operations best practice, integrating various functional activities and ensuring adherence to an operational framework of policies and procedures in order to enable regional operations. The purpose of this role is to enable achievement of regional operations AOP targets thro...

The Support Call Centre Manager is responsible for overseeing the day-to-day operations of the customer support department. Utilize helpdesk and call centre software to streamline support operations. Minimum 3 years of experience managing a support or call centre team, preferably in an ISP or tech-r...

Our client is looking for a Head Sales Manager to develop and execute sales strategies, manage customer relationships, and drive business growth within the agricultural sector. Lead and mentor a team including department managers, area sales managers, agronomists, and field promoters. Lead divisiona...

Job Location : North West, Rustenburg.Specific Role Responsibilities    .Ensure the binning of incoming merchandise and the replenishment of inventory from bulk to pick locations is performed as per standard operating procedures and requirements.Ensure new products are allocated with ...

Must have at least 2-3 years Supervisory / Team Leader experience in collections. ...

Min 3 years proven Team Leader experience in contact centre (BPO) operations management or related roles. We are seeking a dynamic Team Leader with a passion for the Health Care Industry. Support the team with call escalations and provide ongoing coaching and development of your team. Advance your l...

Answering phones from customers professionally and responding to customer inquiries and complaints.Researching required information using available resources.Handling and resolving customer complaints regarding product sales to customer service problems.Providing customers with the organization’s se...

Would need to travel to work everyday (office-based job).NB: Disabled candidates would be given first preference....

Sales Experience,Direct Sales,Management Experience,Territory Management,Hospice Care,Home Care,Salesforce,Outside Sales,Sales Management,CRM Software,Enterprise Sales,negotiation. Encourage sustainable relationships with external regional managers. Drive a collaborative culture between internal reg...