Contact Centre Manager average salary in South Africa, 2025

Sales & Service Centre Management/Supervisor experience. ...

To oversee and manage the day-to-day operations of the sales and service contact center, ensuring excellent customer service delivery, efficient handling of sales inquiries, and effective coordination with internal departments to meet business objectives. Act as a liaison between the contact center ...

KPA 3 – Contact Centre Performance & Customer Service To enhance customer satisfaction through customer centricity by providing excellent levels of customer service to the stakeholders of CapeNature, specific to the Contact Centre. CapeNature seeks to employ an experienced and enthusiastic Contact C...

Contact Centre Manager / Head of Contact CentreAbout the Job: Do you thrive in a fast-paced environment and are passionate about exceeding expectations? Are you a proven leader with a record of building high-performing Contact Centre teams?. Our client is seeking someone qualified to join their dyna...

To oversee and manage the day-to-day operations of the sales and service contact center, ensuring excellent customer service delivery, efficient handling of sales inquiries, and effective coordination with internal departments to meet business objectives. Act as a liaison between the contact center ...

This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business delive...

Contact Centre Manager / Head of Contact Centre About the Job: Do you thrive in a fast-paced environment and are passionate about exceeding expectations?. Our client is seeking someone qualified to join their dynamic team as a Contact Centre Manager!. Are you a proven leader with a record of buildin...

We have an amazing opportunity for a Contact Centre Support Manager be based in Umhlanga. Additionally, they act as a point of contact between the support team and higher management. Guided responsibility for implementation of all new policies and procedures together with the CC Management TeamFacil...

KPA 3 – Contact Centre Performance & Customer Service To enhance customer satisfaction through customer centricity by providing excellent levels of customer service to the stakeholders of CapeNature, specific to the Contact Centre. CapeNature seeks to employ an experienced and enthusiastic Contact C...

Job title : Contact Centre Sales Manager - Cape Town. Attend regular meetings with Call Centre HOD, Supervisors and Agents to discuss all matters related to the outbound and inbound call centres. Compile accurate management reports on call centre statistics and activities for the Call Centre HOD. Mi...

As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's call centre and its dedicated employees. Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further! We are thrille...

Tsebo Cleaning Solutions is currently looking for an Area Manager in the Western Cape, to oversee the daily workings of the organisation operations, mainly unsupervised or smaller sites. ...

Ability to manage multiple call centre campaigns (all International). ...

Contact Centre Manager or Senior Managerial experience – Essential. Experience in Cost Centre/Profit Centre management. ...

This however will change as the call centre is moving to a 24/7/365 operation). ...

Contact Centre skills training. Outbound sales Contact Centre environment;. ...

The ideal candidate will have strong management skills, a proven track record in vehicle sales, and the ability to drive the team to meet sales targets. Minimum of 3 years’ experience as a Vehicle Sales Manager, handling both new and pre-owned vehicles. Oversee the sales and marketing operations of ...

Southern Subs of Cape Town is looking to hire a HR Operations Manager. The HR Operations Manager plays a pivotal role in driving the transformation of our human resources function, ensuring alignment with the companys evolving strategies. The HR Operations Manager will ensure appropriate HR transact...

As the Sales Manager, you will be responsible for managing a team of sales representatives, setting sales targets, and ensuring that our company meets its sales objectives. We are seeking a dynamic and results-oriented Sales Manager to lead our sales team in the computer hardware industry. Proven ex...

TECHNICAL SALES & ENGINEERING PROCUREMENT MANAGER. TECHNICAL SALES & ENGINEERING PROCUREMENT MANAGER. TECHNICAL SALES & ENGINEERING PROCUREMENT MANAGER. Mechanical, Electrical and Industrial Engineering Procurement & Technical Sales. ...

MATRIC, ID, UI19, CONTACTABLE REFERENCES, CLEAR CRIMINAL RECORD.SHIFT WORK, HOURS ARE FROM 07h00 TO 19h00 OR 19h00 TO 07h00.STRONG MEN REQUIRED AS IT IS A TOUGH ENVIRONMENT.MUST BE ABLE TO HANDLE PRESSURE.MUST BE ABLE TO MEET DEADLINES....

Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.Willingness to conduct group exercise classes.Key Performance Areas include:.Assisting with Club Administr...

Answering phones from customers professionally and responding to customer inquiries and complaints.Researching required information using available resources.Handling and resolving customer complaints regarding product sales to customer service problems.Providing customers with the organization’s se...

Must have a minimum of 2 years experience as a Call Centre Agent or Vehicle Sales role within the Automotive Industry. Must have experience within a Call Centre environment. ...

Perform basic maintenance and general labor tasks. ...