Customer Service Centre average salary in South Africa, 2025

Beyond answering inquiries, the role focuses on providing tailored solutions, enhancing the customer experience, and ensuring both cats and their owners receive the best possible service. Additional responsibilities include gathering customer feedback and collaborating with the wider team to improve...

Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for resolving the customer queries. Encourage survey uptake and drive excellent customer service. Handling and resolving Customer queries. You will also need to update standa...

Beyond answering inquiries, the role focuses on providing tailored solutions, enhancing the customer experience, and ensuring both cats and their owners receive the best possible service. Additional responsibilities include gathering customer feedback and collaborating with the wider team to improve...

Must have solid understanding of Call Centre Metrics Customer SLAs and resolution timeframes preferably from an. ...

Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for resolving the customer queries. Encourage survey uptake and drive excellent customer service. Handling and resolving Customer queries. You will also need to update standa...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Pretoria West. No less than 2 years' call centre experience / customer service experience in a call centre environment . Ensure c...

Beyond answering inquiries, the role focuses on providing tailored solutions, enhancing the customer experience, and ensuring both cats and their owners receive the best possible service. Additional responsibilities include gathering customer feedback and collaborating with the wider team to improve...

Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for resolving the customer queries. Encourage survey uptake and drive excellent customer service. Handling and resolving Customer queries. You will also need to update standa...

Beyond answering inquiries, the role focuses on providing tailored solutions, enhancing the customer experience, and ensuring both cats and their owners receive the best possible service. Additional responsibilities include gathering customer feedback and collaborating with the wider team to improve...

Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. Job ObjectivesPeople Management: Provide front line direction to Customer Service Centre Agents ...

Responsibilities:Assist in customer service and administrative support. Job Description:Investigating and solving customer problems; some are rather easy, but you will occasionally face a complicated issue. ...

One of is in need of a Customer service Call centre Agent (Outbound) to join them in Bellville on a 3 month contract. Offers a great customer service to clients. Looking for an energetic, target call centre agent who is a hunter. Taking order from customers and upselling . ...

Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for resolving the customer queries. Encourage survey uptake and drive excellent customer service. Handling and resolving Customer queries. You will also need to update standa...

Lifestyle Adventure Customer Sales Agent (Call Centre) . We are looking for a passionate and experienced Customer Service/Sales Agent to join their dynamic team. As a Lifestyle Adventure Customer Sales Agent, you will provide end-to-end service to clients. Deliver superb customer service throughout ...

Customer Service Contact Centre Bae (Agent) - Hospitality Experience AdvantageousCape Town, South Africa | Posted on 12/19/. The Customer Support Bae (agent) is on the front lines for our UK based market, solving our customers' problems across various contact channels while charming them at the same...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Pretoria West. No less than 2 years' call centre experience / customer service experience in a call centre environment . Ensure c...

Beyond answering inquiries, the role focuses on providing tailored solutions, enhancing the customer experience, and ensuring both cats and their owners receive the best possible service. Additional responsibilities include gathering customer feedback and collaborating with the wider team to improve...

Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for resolving the customer queries. Encourage survey uptake and drive excellent customer service. Handling and resolving Customer queries. Handling and resolving Customer que...

Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. No less than 2 years' experience within banking / financial services customer care / inbound call centre . Attend to customer credit card queries. ...

The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Provide accurate information on products and services to ensure consistency acro...

Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for resolving the customer queriesProvide settlement quotesRequest for Deal adjustments ( due date, change in structure of finance agreement, e. Investigate and processing of...

Sales and Customer Services Call Centre Bae (agent)Wynberg - Cape Town, South Africa | Posted on 06/28/As a sales specialist, you will be responsible for using your compelling and persuasive attitude to build strong relationships with our customers. You will have the opportunity to remind customers ...

Customer Service environment in a similar role with the ability, knowledge and skills in providing excellent customer service support – essential. Our client has an opportunity available for a Customer Service Centre Agent. Technical proficiency and an understanding of the products and services. Sup...

Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for resolving the customer queries Provide settlement quotes Request for Deal adjustments ( due date, change in structure of finance agreement, e. Investigate and processing ...

At least 6 months international call centre experience within customer services. The ideal candidate must have 6 months Customer Service experience. Deliver excellent customer service and maintain professionalism with every client. Assist customers with their inquires,request or orders by properly a...