Head of Tourism Product (hybrid)

Leading Destination Management Company is looking for an experienced travel professional with 8-10 years experience in a senior product or commercial role to head up the product and systems department. This is a hybrid role based in Cape Town.

Experience required :

Bachelors degree in business, Marketing, Tourism, or related field

810 years experience in senior product or commercial roles within a Tourism DMC / Inbound Tour Operator

Proven leadership of cross-functional teams, including product and systems / technology

Strong knowledge of Southern African travel products

Experience with operational systems relevant to travel product delivery (e.g., Tourplan)

Demonstrated success in driving revenue growth and operational efficiency through product and systems strategies

Exceptional leadership, negotiation, and communication skills

Duties include :

Product Vision and Strategic Direction

Leadership and Team Management

Commercial Strategy and Supplier Partnerships

Systems Team Oversight

Customer Journey and Sales alignment

This role combines the strategic product development, commercial direction and sales conversations, and systems optimisation to meet evolving B2B client needs and drive revenue growth.