Travel Consultant

Job Description

Travel Consultant – Luxury Travel Company | Heidelberg / Remote (South Africa)

Kendrick Recruitment is now seeking a passionate and experienced Travel Consultant to join the team of a leading luxury travel company , specialising in high-end bespoke travel experiences across Southern and East Africa , with a core focus on the North American market.

This is a full-time position suitable for senior, intermediate, or junior consultants with a strong interest or background in the luxury inbound travel sector. While remote candidates will be considered, preference will be given to individuals based near Heidelberg or those open to a hybrid office / home working schedule.

Key Responsibilities :

Design and quote tailor-made travel itineraries for luxury clients

Manage all aspects of each booking from initial enquiry to post-travel follow-up

Ensure the smooth operation of in-country tours and handle any challenges as they arise

Be available after hours for support while clients are travelling

Oversee complete tour administration, including service bookings and documentation

Liaise with suppliers to confirm and reconfirm services

Coordinate invoicing and payments with the accounts department

Prepare and deliver professional travel documentation to clients

Maintain accuracy and attention to detail across all files and processes

Key Requirements :

Minimum 3 years' experience in luxury inbound travel consulting

Strong knowledge of Southern and / or East African luxury travel products

Excellent written and spoken English communication skills

Proficiency in Tourplan is essential

Ability to work well independently and collaboratively within a team

High attention to detail and a strong sense of responsibility

Experience handling high volumes of work under pressure

Professional, service-driven mindset with excellent interpersonal skills

Strong problem-solving and crisis management capabilities

Salary & Benefits :

Competitive, market-related salary (negotiable depending on experience)

Commission-based incentives based on performance

Hybrid or remote work flexibility

This is an exciting opportunity to be part of a growing team that delivers meaningful, once-in-a-lifetime journeys for high-end international travellers. Candidates who are detail-oriented, passionate about African travel, and thrive in a fast-paced, guest-focused environment are encouraged to apply by submitting their CV to Kendrick Recruitment.

Requirements

experience