Relief Travel Specialist

Job Description

Relief Travel Specialist | Luxury Safari Tours Company | Johannesburg

Salary : Negotiable DOE | Live-Out

Kendrick Recruitment is currently seeking a Relief Travel Specialist for a well-established luxury safari tours company based in Johannesburg . This is a dynamic role ideal for a seasoned travel professional who thrives in a fast-paced, collaborative environment and is passionate about delivering exceptional travel experiences.

Key Responsibilities :

Manage travel consultant desks during leave or educational trips, handling requotes and ongoing proposals

Assist with brochure quotes and booking processes

Coordinate and develop agent educational and hosted trips in collaboration with the Sales team

Support implementation and testing of new systems and procedures

Follow up on provisional bookings and convert dead leads during quieter periods

Load bookings for consultants during peak periods

Creatively plan and design customized travel itineraries

Maintain clear and consistent communication with agents, internal sales teams, suppliers, and colleagues

Participate in emergency duty rotation and work early / late shifts on a weekly schedule

Uphold company values focused on people, land, and wildlife

Knowledge & Experience Required :

Minimum 3–5 years of inbound tour consulting experience

Strong knowledge of South Africa, Southern and East Africa (preferred)

Experience with Tourplan and Microsoft Office (Word, Excel, PowerPoint, Outlook)

Familiarity with WETU and travel industry platforms

Excellent understanding of product knowledge, terms and conditions, and supplier networks

Experience with the sales process, market segmentation, and travel channels

Skills & Attributes :

Strong administrative and organizational skills

Excellent interpersonal and communication abilities

Problem-solving mindset with attention to detail

Self-motivated, proactive, and team-oriented

Passion for guest satisfaction and service excellence

Willingness to support and inspire others

Calm, professional demeanor with the ability to work under pressure

This is an exciting opportunity for an experienced and adaptable travel professional to join a passionate team and play a pivotal role in delivering world-class safari journeys.

To apply, please send your CV to Kendrick Recruitment.

Requirements

experience