Lead Development Representative

Lead Development Representative (Graduate Opportunity)

Job Title : Lead Development Representative

Location : Johannesburg, South Africa (Office-based)

Employment Type : Full-time | Permanent

Industry : Lead Generation | CRM | Business Development

Level : Entry-level / Graduate

About the Role

Are you a recent graduate looking to start your career while continuing your studies ? Join our growing Lead Development team and gain hands-on experience in research, telephonic engagement, and CRM management.

This is not a sales role . Instead, youll focus on persuasive conversations, accurate data collection, and CRM updates to support business growth. If you are enthusiastic, detail-oriented, and eager to learn, this role is for you!

Reporting to : Lead Development Manager

Reason for vacancy : Business growth

Working environment : Team-oriented, office-based

Hours : 07h30 16h00

Key Responsibilities

Grow and maintain the organisations CRM database (Zoho) through telephonic and online research.

Adapt conversations to meet daily and weekly KPI targets .

Conduct deep research on prospects via Google, LinkedIn, and supplied lists .

Record accurate information and updates in the CRM system.

Achieve daily call volume and database quality targets.

Participate in team events, company outings, and projects .

Work independently to deliver results while contributing to a collaborative team.

Skills & Competencies

Strong attention to detail (your CV must reflect this).

Clear, confident telephone voice and excellent English communication skills .

Analytical thinker with problem-solving ability .

Positive, energetic, and self-motivated with a can-do attitude.

Ability to spend extended time on the phone updating and verifying data.

Adaptable to changing environments and processes.

Punctual, reliable, and committed to continuous learning .

Education & Qualifications

Matric certificate essential (non-negotiable).

Graduate (completed or currently studying part-time towards a degree).

Experience & Technical Knowledge

Computer literate with good internet research skills.

Experience with CRM tools (Zoho preferred) is an advantage.

Working knowledge of LinkedIn for research and prospecting.

What Makes You Successful in This Role?

High levels of EQ (emotional intelligence) .

Methodical, process-driven, and disciplined .

Comfortable with repetitive telephonic tasks .

Strong desire to exceed goals and targets .

A balance of hard work and enthusiasm .

Approachable, professional, and collaborative.

Why Join Us?

Entry-level graduate role with career growth opportunities .

Exposure to CRM systems (Zoho, Salesforce) and professional development.

Be part of a supportive, fun, and high-energy team .

Work for a company that hires based solely on MERIT , regardless of gender, race, or religion.

Application Details

Location : Johannesburg, South Africa (office-based)

Hours : 07h30 16h00

Type : Full-time, permanent

Contact : Tamsin Jatho tamsinj@surtech.co.za