Assistant Lodge Manament Couple

Assistant Lodge Management Couple Luxury Lodge Eastern Cape

Kendrick Recruitment is now seeking an experienced and hands‑on Assistant Lodge Management Couple for a stunning luxury lodge situated near East London in the Eastern Cape. This is an exciting opportunity for a dynamic couple with strong operational experience excellent guest relations skills and a passion for delivering exceptional hospitality in a luxury safari environment.

Location : East London Eastern Cape

Salary : Negotiable depending on experience

Benefits : Live-in position

Key Responsibilities

Guest Experience & Operations

Ensure the highest standards of guest service and hospitality are consistently maintained.

Manage and oversee daily lodge operations ensuring smooth coordination across departments.

Support the General Manager in day‑to‑day management and decision‑making.

Uphold the lodge’s brand standards ensuring attention to detail across all guest touchpoints.

Engage with guests in a warm and professional manner ensuring memorable experiences.

Staff Management & Training

Supervise, train and motivate lodge staff to ensure excellent service delivery.

Promote teamwork, accountability and a positive working environment.

Assist with staff scheduling and performance management.

Ensure that all staff operate in line with company policies and procedures.

Administration & Finance

Assist with stock control procurement and daily financial administration.

Ensure accurate record‑keeping and reporting for operational departments.

Support with budget monitoring and cost control initiatives.

Maintenance & Housekeeping

Oversee general maintenance standards and ensure preventative maintenance schedules are followed.

Ensure all guest areas and back‑of‑house spaces are kept in immaculate condition.

Liaise with housekeeping and maintenance teams to address issues promptly.

Food & Beverage Oversight

Maintain service standards across restaurant and bar operations.

Support menu planning, stock management and quality control.

Ensure a seamless dining experience for all guests.

Candidate Requirements

Previous experience in a management couple role within a luxury lodge or similar hospitality environment.

Strong understanding of lodge operations including front of house, housekeeping and F&B.

Excellent interpersonal and communication skills.

Highly organised with strong attention to detail and problem‑solving ability.

Confident in managing staff and guest relations under pressure.

A passion for hospitality guest experience and maintaining high standards.

Drivers licences essential.

This position offers an excellent opportunity for an enthusiastic couple who thrive in a remote hospitality‑driven environment and are eager to contribute to the success of a renowned luxury lodge.

Employment Type : Full Time

Experience : years

Vacancy : 1

#J-18808-Ljbffr