Senior Dispatch Controller

RCL FOODSDurban, KwaZulu-Natal, South Africa

10 days ago

Job description

Job title : Senior Dispatch Controller

Job Location : KwaZulu-Natal, Durban

Deadline : November 02, 2025

Minimum Requirements

Grade 12 and a Tertiary Qualification in Logistics or Supply Chain Management.
Minimum 5 years supervisory / management experience in distribution.
FMCG experience required.
Experience working with JDE systems advantageous.
Good computer literacy – especially Excel and e‑mail.

Duties & Responsibilities

Dispatch Sales

Manage and ensure adherence to standard operating procedures related to cash sales and damage sales.

Loading of Trucks

Manage and ensure adherence to standard operating procedures related to loading of trucks.

Returns

Manage and ensure adherence to standard operating procedures related to returns and damages.

Crate Control

Manage the full control crate function and ensure accurate daily reporting.

Cost Control

Assist to prepare annual budget before the start of the new financial year.

Monitor and control expenses against budget and report on deviations.

Ensure cost efficiency with regards to expenditure.

Transactional Duties

Ensure accurate stock count after every shift.

Analyze and report on variances with regards to stock counts.

Ensure the production transfer of product is agreed and signed off with production.

Ensure Bread Recon balances daily.

Prepare and present monthly KPI report to senior management team.

People Management

Set daily objectives for staff, ensuring full productivity and value add to the business.

Manage staff performance weekly and give regular feedback, taking disciplinary action when necessary and giving recognition where it’s due.

Conduct formal performance reviews twice yearly with dispatch controller.

Hold monthly meetings with staff.

Leave planning, ensuring no leave is lost.

Ensure rosters in place for team.

Participate in recruitment of new employees.

General

Attendance at inter‑departmental meetings and give input related to dispatch.

Ensure the dispatch area is kept clean at all times.

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Controller • Durban, KwaZulu-Natal, South Africa

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