This job offer is not available in your country.

Account Director

Publicis GroupeJohannesburg, ZA

30+ days ago

Job description

Job title : Account Director

Job Location : Gauteng, Johannesburg

Deadline : October 22, 2025

Quick Recommended Links

Jobs by Location
Job by industries

Overview

The Account Director will be responsible for Driving client partnership with strategic influence and intent, whilst being the focal point for day-to-day client interaction, digital campaign planning and service delivery.

Managing digital and social campaigns across a portfolio of brands on a day-to-day basis. Through the line experience is highly advantageous.

Responsibilities

Specific Responsibilities

Act as agency lead across a portfolio of brands, partnering with the client and their media agency.

Management of client expectations and service delivery by being a focal point for day-to-day interaction

Managing the expectations of multiple stakeholders seamlessly to deliver according to brief, strategy and to the highest standard

Be consistently responsive and accessible to your client and team at all times

Have tough and honest conversations with your client to enable your team to deliver excellence and to create trust

Have an excellent relationship with clients where they can rely on you, you proactively update them, and you assist them in delivering their requirements on time by reminding them as required

Can manage all kinds of personalities and always strive to get the best out of each individual

Have an excellent knowledge understanding of the client, the agency, the strategy and the process in order to deliver efficiently and to the highest quality

Ensure status is consistently up-to-date and correct

Ensure that all meetings have thorough agendas, driving a productive outcome

Ensure that contact reports are delivered timeously with key deliverables and then drive out those deliverables to the agreed timings

Create timing plans for all jobs and campaigns to drive delivery

Always know the status of each job in the system

Work together with your full team across Traffic, Strategy, Content Marketing, Creative, Production, Development, etc. to deliver high quality work

Manage tight deadlines while adhering to processes

Seamlessly manage multiple stakeholders across multiple clients

Take full ownership of every job that comes through you – ensure that every job is measured against client requirements, agreed strategy and on-brand

Write excellent briefs with full clarity on all requirements and inspire strategy, creative, production, development to do great work

Consider the impact of any given change briefed by client on other elements in a campaign or other jobs in the system – this might be a timing impact, it might be a strategic impact, it might require more work on other elements / jobs

Maintain the integrity of the creative strategy and work throughout the campaign

Communicate with excellence, maturity and intent when writing or speaking

Have excellent self-management, with thorough to-do lists and personal organization which supports your ability to be efficient and effective in your job

Have an opinion and be solution-orientated

Understand what jobs are in scope and out-of-scope to ensure that costs are raised accurately and upfront as required

Ensure that your billings are completed by billing cut off each month

Ensure that client CEs are approved before any supplier POs are raised

Ensure that the right people have approved all work before it is sent to client

Ensure that the right people have been included in client meetings to support the outcome of the meeting and that everyone is prepared and aligned

Keep abreast of what is happening in the market (broad communication trends and client competitor work) to add additional value to your client’s business

Manage up – ensure your seniors are abreast of all activity on the account and empower them to support you through open lines of communication

Be prepared to work long hours as and when is necessary in order to deliver according to the deadline and to support the broader team

Join in the agency culture to build strong relationships across the business

Interpret the client’s business needs into clear creative / digital briefs.

Deliver high quality digital and social media campaigns end-to-end, in line with agreed brand plans and objectives.

Implement and manage digital and social campaigns, with specific emphasis on managing tight timings and deadlines.

Develop digital project plans, with effective and timeous delivery from concept to execution.

Work alongside creative, strategy, media, digital development, and data teams; managing multiple campaigns at the same time.

Interpret campaign performance to optimize creative work and improve current practices.

Interpret digital trends, unlocking new and relevant opportunities across digital and social platforms.

Execute integrated campaigns and ensuring that our campaigns work across ATL, Digital and BTL.

Be able to run projects and brands on your own if needed.

Have clear strategic insights into clients' briefs

Be able to manage client's budgets within projects, campaigns and overall client budget

Clear understanding of media across Digital and ATL

Be able to manage productions independently if needed

Understand all elements within the client business from BTL, ALT, Social and digital

Weekly management, updating and tracking of finances (CE's, PO's, Billings) and reporting to ensure cashflow management

Qualifications

The candidate must have a minimum of 5 years Account Management experience, and a minimum of 2 years’ experience at Senior Account Director level.

The following attributes are also essential :

Tertiary Marketing and / or Advertising qualification, with digital certification essential.

Digital agency experience is essential. Experience on large scale multinational brands and / or in Automotive experience would be advantageous.

Proven experience in leading a team, including external agency partners.

Business Skills

Ability to lead a team, including external agencies, in both work-from-home or work-from- office environments.

Strong digital skills with a strong understanding of social and digital platforms and technical / production requirements.

Ability to think commercially and understand real return on investment.

Strong focus on strategy & execution.

Strong project management skills.

Understanding of digital channel requirements, ad units and digital best practice.

Broad understanding of all communication disciplines.

Ability to solve problems quickly and thoroughly.

Understanding of new technology and the application of it to the creative process.

Experience working with detailed digital chase lists is essential.

Understand and create budgets per project based on client’s brief.

Media / Advertising / Branding jobs

Create a job alert for this search

Account Director • Johannesburg, ZA

Related jobs

Promoted

Sales Director

WatersEdge SolutionsJohannesburg, South Africa

We are seeking a high-performing Sales Director to drive new business acquisition by managing a robust sales pipeline and consistently achieving revenue targets. This senior individual contributor r...Show moreLast updated: 30+ days ago

Promoted

JP 16857 - Sales Account Manager x 2 – TECH PRODUCTS

Professional Career ServicesJohannesburg, South Africa

My client is in the communication and entertainment technology industry.The key responsibility of the account manager is to manage SME type retailers. Reseller staff, merchandising and managing the ...Show moreLast updated: 10 days ago

Financial Director (BR)

ParcelvisionJohannesburg, Gauteng, South Africa, 2000

ParcelHero is one of the UK’s biggest parcel delivery price comparison sites.With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s g...Show moreLast updated: 19 days ago

Financial Director (IN)

ParcelvisionJohannesburg, Gauteng, South Africa, 2000

Promoted

Account Manager

nCinoJohannesburg, Gauteng, South Africa

Cino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.Manage client renewals for up to 100 clients. Proactively identify and execute on opp...Show moreLast updated: 30+ days ago

Promoted

Account Manager

Persona StaffJohannesburg, South Africa

DUTIES INCLUDE (but is not limited to) : .Focus on presenting, negotiating, and selling innovative brand-building solutions to various clients. Identify opportunities and achieve monthly sales targets...Show moreLast updated: 30+ days ago

Promoted

Senior Group Account Director / Managing Director

The RecruitersJohannesburg, South Africa

Our client is an adaptive and agile full-service Communications & PR agency.The Senior Group Account Director / Managing Director is responsible for providing direction and management of the te...Show moreLast updated: 30+ days ago

Promoted
New!

GenAI Snr Account Director

OLIVER+WorkFromHome, Gauteng, South Africa

Brandtech+ (formerly OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital / print content...Show moreLast updated: 5 hours ago

Group Account Director

Ogilvy South AfricaJohannesburg, GP, South Africa

Quick Apply

Is to lead a particular piece of business, within a constructive and creative operating environment.Is the day-to-day contact and primary manager of the account. As such, he / she must recognise his / h...Show moreLast updated: 20 days ago

Promoted

Senior Partner Account Manager

Vodafone Global EnterpriseJohannesburg, ZA

Job title : Senior Partner Account Manager.Job Location : Gauteng, Johannesburg.The Senior Partner Account Manager (SPAM) is responsible for driving partner channel objectives and collaborating wit...Show moreLast updated: 5 days ago

Financial Director (ME)

ParcelvisionJohannesburg, Gauteng, South Africa, 2000

Financial Director (RO)

ParcelvisionJohannesburg, Gauteng, South Africa, 2000

Promoted

Account Manager

Liham Consulting Pty (Ltd)Randburg, South Africa

Building and maintaining strong relationships with clients in both government and private sectors.Driving sales growth by identifying and closing new business opportunities.Staying informed about i...Show moreLast updated: 20 days ago

Promoted

Senior Account Manager

TeracoGauteng, South Africa

The primary role of this position is to develop business opportunities / hunt for new Teraco clients, selling with and through Teraco Partners, with a focus on Public Sector.Closing deals and achie...Show moreLast updated: 30+ days ago

Promoted

Senior Partner Account Manager

Vodafone GroupMidrand, Gauteng, South Africa

The Senior Partner Account Manager (SPAM) is responsible for driving partner channel objectives and collaborating with internal and external stakeholders, including partner and customer relationshi...Show moreLast updated: 3 days ago

Promoted

Account Director - SEO / Paid Campaign

Brunswick GroupJohannesburg, Gauteng, South Africa

Brunswick Group is looking to expand its growing Digital practice with a Digital Executive or Account Director to join the team in Johannesburg. This role is ideal for someone currently managing pai...Show moreLast updated: 30+ days ago

Promoted

Strategic Account Manager

AFRICAWORKWorkFromHome, South Africa

We are recruiting on behalf of our client, a leading player in the.The Strategic Account Manager will be responsible for. You’ll act as a trusted advisor, aligning customer needs with cutting-edge s...Show moreLast updated: 5 days ago

Promoted

Portfolio Director - mixed-use Property

Ability RecruitmentSandton, South Africa

As a Portfolio Director, you will manage staff in the business stream, facilitate the property management process in selected buildings and centres, optimize the Company's profit, establish and dev...Show moreLast updated: 10 days ago