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Strategic Account Manager
AFRICAWORKWorkFromHome, South Africa5 days ago
Job description5+ years’ experience in strategic / key account management, preferably in banking, fintech, or payments within the MEA markets. Strong background in customer relationship management, solution selling, and advisory roles . Proven ability to influence C-level executives and manage complex accounts. Master’s degree in Business, Finance, Technology, or related field preferred. Fluency in English (Arabic or French is a plus). High customer satisfaction and retention. Driving growth through cross-sell and upsell strategies. Strong, enduring relationships with senior stakeholders. Recognition as a subject matter expert in digital banking and payments. Associate Full-time Business Development and Project Management Digital Banking and Financial Services
We are recruiting on behalf of our client, a leading player in the digital banking and fintech space , for a Strategic Account Manager . This is a fully remote opportunity , offering the chance to work with innovative solutions that are reshaping financial services across global markets.
Overview
About the Role :
The Strategic Account Manager will be responsible for building, managing, and growing strategic customer relationships . You’ll act as a trusted advisor, aligning customer needs with cutting-edge solutions, ensuring customer success, and driving business growth.
Responsibilities
- Develop and execute account strategies to ensure customer satisfaction and growth.
- Serve as the main point of contact for executive-level stakeholders.
- Provide strategic advice, insights, and tailored solutions in the fintech / payments sector.
- Build long-term, value-driven partnerships while identifying cross-sell and upsell opportunities.
- Collaborate with internal teams to deliver seamless solutions and outstanding customer experiences.
Qualifications / Profile
Success in this role will mean
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Account Manager • WorkFromHome, South Africa
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