Product Manager, MedTech Lab Equipment Division | Gauteng

Product Manager, MedTech Lab Equipment Division | Gauteng

Reporting directly to the Managing Director.

Areas of Responsibility

• Support the development and execution of the product strategy for clinical pathology.
• Define and maintain a product roadmap in alignment with market needs and corporate objectives.
• Conduct market research to identify customer needs, industry trends, and competitive landscape.
• Ensure that the product meets relevant regulatory standards.
• Work closely with regulatory affairs teams to navigate product certifications, quality control processes, and compliance with medical device regulations.
• Maintain awareness of healthcare standards and guidelines to ensure the product adheres to safety, efficacy, and quality requirements.
• Assist Sales Consultants to network & develop relationships with new customers and to manage existing customers.
• Build and maintain relationships with healthcare professionals, including pathologists and clinical leaders, to understand their needs and gather feedback on product performance.
• Attend all applicable National & International Congresses.
• Partner with sales, marketing, and service teams to ensure that product messaging, training, and support are aligned with customer expectations and product capabilities.
• Support Admin staff to ensure stock rotation.
• Assisting the Tenders & Quotes department with all queries on specifications.
• Oversee the product lifecycle from start to finish and post-launch updates, ensuring the product stays competitive and addresses emerging technological and customer needs.
• Control stock levels.
• Use performance feedback and analytics to drive product iterations and updates, ensuring continued product relevance and improvement.
• Address any post‑launch issues related to product quality or usability, coordinating with customer support teams for resolution.
• Serve as the relational bridge between customer and the division’s internal departments.
• Support the competitive win strategy through successful execution of large‑scale projects.
• Oversee the product’s financial performance, ensuring it meets profitability targets while maintaining competitive pricing within the healthcare market.
• Assisting Sales team in achieving budgets by driving sales.
• Collaborate with the marketing and sales teams to develop product launch strategies, including go‑to‑market campaigns, product training, and customer support.
• Support sales efforts with product knowledge and materials, ensuring sales teams are equipped to sell the product effectively.
• Proactively address challenges related to customer adoption, ensuring smooth transitions during product implementation and training.
• Ensure product upgrades and improvements are well‑managed and communicated to existing customers.
• Ensure that the Sales Consultants receive adequate training and support for the correct use of the products as well as in the latest products and product differentiators.
• Management of team : Application Specialists

Qualifications

Experience Required

Capabilities

Benefits

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