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Customer Design Graduate
Absa Group LimitedJohannesburg, ZA16 days ago
Job descriptionA successful Design Graduates is a self-starter that has a passion for solving problems and creating solutions for customers. They have growth mindset and a willingness to learn. They work well within a team and are able to manage their own time and work deliverables effectively. You are required to submit a cover letter addressing these questions : Telling us about yourself, including where you based and Why you’re interested in design as a career. Follow an approach defined by the team Conduct research (primary and secondary) to understand users pains, gains and needs Execute on design work based on steer from design project leads Adapt designs based on feedback from customers and team leads Present design work back to business stakeholders with the support of design project leads Be an advocate and representative of the design thinking methodologies and practices. Create final production ready designs Create creative and innovative design solutions to create a world-class customer experience Contribute to the design within the project Apply design thinking and best practice standards in developing design with the support of senior designers Leverage insight and data, such as market analysis, customer feedback, and user research analytics to ensure that products / services / solutions are truly designed around the customer and deliver improved experience Design mock-ups and prototypes as necessary for each stage of the project, continuously iterating to achieve the optimal output Align the design to the design standards and brand guidelines to ensure consistent experience to the customer across the Absa ecosystem Continuously build your own expertise by, for example, actively seeking and incorporating feedback, and following external trends and best practices. Has NQF level 7 or higher or is busy studying and plan to obtain this by end of 2024 Primary location is Johannesburg and successful Graduates will be required to attend sessions in Johannesburg on a regular Bachelors Degree and Professional Qualifications : Business, Commerce and Management Studies (Required) Customer Service jobs
Job title : Customer Design Graduate
Job Location : Gauteng, Johannesburg
Deadline : September 30, 2025
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Design Graduates will be exposed and developed to :
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End Date : September 26, 2025
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Graduate • Johannesburg, ZA
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