Hotel Security Supervisor (Grade A-B)

Hotel Security Supervisor

Location : Cape Town

Job Summary

The Hotel Security Supervisor is responsible for overseeing the security operations of the hotel to ensure the safety and security of guests, employees, and property. The supervisor will lead a team of security officers and work collaboratively with other departments to enforce security protocols and maintain a secure environment.

Responsibilities

• Supervise and train security officers, including scheduling, assigning tasks, and providing guidance and support.
• Monitor security cameras, alarms, and access control systems to detect and prevent security breaches.
• Conduct regular patrols of the hotel grounds to identify and address security risks.
• Respond to emergency situations, such as fires, medical emergencies, and disturbances, and coordinate with local law enforcement when necessary.
• Investigate security incidents and prepare incident reports for management review.
• Collaborate with other departments to ensure that security protocols are followed and guest safety is prioritized.
• Maintain a professional and courteous demeanor when interacting with guests and employees.
• Stay up-to-date on security trends and regulations to implement best practices and procedures.
• Assist in the development and implementation of security training programs for employees.
• Perform other duties as assigned by the Director of Operations.

Qualifications

Physical Requirements

The Hotel Security Supervisor plays a key role in ensuring the safety and security of our guests and employees. The ideal candidate will have a strong background in security, excellent leadership skills, and a commitment to providing a safe and welcoming environment for all who visit our hotel.

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