SaaS Technical / Operations Director

About the job SaaS Technical / Operations Director

Job Title : Saas Technical / Operations Director

WHAT YOU WILL BRING TO THE COMPANY

Are you a visionary leader with a strong technical background in SaaS platforms? Do you thrive on operational excellence and driving strategic growth? We are seeking an exceptional Technical / Operations Director to lead and elevate our SaaS operations to the next level.As the Technical / Operations Director, you will oversee the development, management, and optimization of our SaaS platform, ensuring it aligns with business goals and delivers unparalleled value to our clients. You will play a pivotal role in bridging the gap between technology and business strategy, driving performance, innovation, and operational efficiency.

WHAT YOU WILL BE RESPONSIBLE FOR

• Define and execute the technical and operational strategy for the SaaS platform, ensuring scalability and innovation.
• Oversee the development and continuous improvement of the SaaS platform, ensuring best-in-class performance and reliability.
• Implement and refine processes for product delivery, client onboarding, and system maintenance to meet SLAs and exceed customer expectations.
• Build, mentor, and lead cross-functional teams, fostering a culture of collaboration, accountability, and innovation.
• Leverage analytics and reporting to optimize platform performance and operational efficiency.
• Work closely with leadership, sales, and client success teams to align technical capabilities with business goals.

WHO YOU ARE

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