Service Department Team Leader

Join to apply for the Service Department Team Leader role at ExecutivePlacements.com - The JOB Portal

1 week ago Be among the first 25 applicants

Join to apply for the Service Department Team Leader role at ExecutivePlacements.com - The JOB Portal

Get AI-powered advice on this job and more exclusive features.

SUMMARY :

Drive service excellence for a global brand. Lead CRM, after-sales support, and technical team performance as a Service Team Leader in South Africa!

Recruiter : Network Recruitment

Job Ref : NES / Hun

Date posted :

Monday, June 23, 2025

Location :

Centurion, South Africa

Salary : 360 000 Annually

SUMMARY :

Drive service excellence for a global brand. Lead CRM, after-sales support, and technical team performance as a Service Team Leader in South Africa!

POSITION INFO :

Our client is an international leader in sustainable thermal comfort solutions, with a strong presence in heating, hot water, and air treatment systems. They operate across 5 continents and are recognised for their innovation, eco-conscious designs, and customer satisfaction. This opportunity is ideal for someone eager to contribute to a forward-thinking, technologically advanced environment.

As the Service Leader, you’ll oversee CRM data quality, lead a technical service team, drive after-sales support performance, and manage warranty processes. You’ll analyse KPIs, resolve escalated service issues, mentor your team, and collaborate with service centres to elevate customer satisfaction. You'll also play a key role in parts inventory, service network growth, and continuous improvement.

Requirements :

• Bachelor’s Degree or Diploma in Business Administration
• Minimum 5 years in after-sales / customer service, with 2+ years in plumbing, construction, or technical industries
• Proven leadership experience with a focus on process improvement and team development
• CRM systems proficiency and strong analytical / reporting skills
• Experience with warranty processing or technical support preferred

Apply now!

Are you ready to elevate your engineering career? Send your CV to

Clients seeking top engineering talent, let me help you find the perfect fit—reach out at the same email address. Let's build the future together!

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

Advertising Services

Referrals increase your chances of interviewing at ExecutivePlacements.com - The JOB Portal by 2x

Sign in to set job alerts for “Service Team Lead” roles.

Johannesburg Metropolitan Area 1 week ago

User Support Consultant - Department of Enrolment and Student Administration

Kempton Park, Gauteng, South Africa 1 hour ago

Pretoria, Gauteng, South Africa 9 months ago

Centurion, Gauteng, South Africa 23 hours ago

Client Service Administrator MMH -3

Centurion, Gauteng, South Africa 19 hours ago

Client Success Manager - 0607 - Pretoria , South Africa

Pretoria, Gauteng, South Africa $1,800.00-$2,200.00 6 days ago

Client Success Manager - 0612 - Pretoria , South Africa

Pretoria, Gauteng, South Africa $1,800.00-$2,200.00 4 days ago

DC -Escalations Consultant- 1DP (Sandton)

Johannesburg Metropolitan Area 4 days ago

Centurion, Gauteng, South Africa 3 days ago

Kempton Park, Gauteng, South Africa 4 days ago

Kempton Park, Gauteng, South Africa 1 hour ago

Pretoria, Gauteng, South Africa 3 hours ago

Centurion, Gauteng, South Africa 3 weeks ago

Northriding, Gauteng, South Africa 1 hour ago

Pretoria, Gauteng, South Africa 5 days ago

Pretoria, Gauteng, South Africa 1 month ago

Madibeng, North-West, South Africa 20 hours ago

Centurion, Gauteng, South Africa 1 week ago

Pretoria, Gauteng, South Africa 2 weeks ago

Johannesburg Metropolitan Area 1 week ago

Pretoria, Gauteng, South Africa 8 hours ago

Kempton Park, Gauteng, South Africa 48 minutes ago

Centurion, Gauteng, South Africa 4 days ago

Call Center Agent - Inbound - Centurion, South Africa

Centurion, Gauteng, South Africa 1 week ago

Johannesburg Metropolitan Area 1 week ago

Kempton Park, Gauteng, South Africa 6 days ago

Centurion, Gauteng, South Africa 1 week ago

Centurion, Gauteng, South Africa 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr