Front Desk Client Experience Assistant - Hospitality Salon -Midrand

About the Client :

A premium hair salon brand based in Midrand , dedicated to redefining the standards of hair care. With a strong focus on hair health, innovation, and exceptional client experience , they are committed to delivering top-tier services in a modern, welcoming environment.

About the Role :

As the Front Desk Coordinator / Receptionist , you will be the face of our salon and the first point of contact for our clients. Were looking for a confident, personable individual who can manage the front-of-house experience with professionalism and warmth. In this role, youll play a key part in supporting daily salon operations, ensuring smooth scheduling, maintaining a welcoming environment, and delivering outstanding customer service that reflects our brand values.

Key Responsibilities :

Front-of-house reception duties

Managing bookings via Headstart, WhatsApp, and email

Processing payments

Admin support (client records, stock, reports)

Assisting stylists and contributing to the overall client experience

Ideal Candidate Profile :

Warm, polished, and professional in both appearance and demeanour

Strong multitasker with excellent communication skills

Comfortable with digital systems and booking platforms

Fluent in both English and Afrikaans

Previous experience in a salon, spa, or hospitality environment is advantageous