Manager : External Communications

Lets Write Africas Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The role is responsible for managing the execution of external communications plans and providing advisory services in the delivery of communications to various stakeholder groups within the external remit.

Key Result Areas

Strategic Communication and Reputation Management

Execute comprehensive external communications plan for the group.

Proactively manage the groups reputation by identifying opportunities to showcase market leadership in insurance innovation and corporate social responsibility.

Monitor and analyse media coverage industry trends and public sentiment to drive balanced and positive sentiment.

Media Relations

Build and maintain a robust network of relationships with journalists editors and industry analysts in financial services insurance and business media.

Act as primary contact for all media relations / newsroom management.

Pitch compelling stories about Old Mutuals strategic direction and vision financial performance new offerings services products etc.

Secure speaking opportunities for senior executives at key conferences and events.

Manage all media relations and communication for key strategic events.

Manage relationship with media monitoring and analysis agency.

Thought Leadership and Executive Communication

Identify and implement appropriate thought leadership opportunities and platforms for Old Mutual.

Secure relevant and credible media partnerships for Old Mutual.

Develop briefing documents for media interviews public engagements and industry conferences.

Provide media training and coaching to spokespeople to ensure they are prepared for interviews and public appearances.

Issues management and crisis Communications

Act as the primary contact for advisory and implementation guidance for issues management that impact the Group.

Act in support of the Head of Group Communications for media during a crisis ensuring timely and consistent messaging.

In the event of a crisis work closely with legal compliance and executive leadership to manage and mitigate reputational risks.

Manage OML spokespeople to ensure a consistent and accurate messaging in line with the corporate narrative.

Governance

Provide support to ensure that standards set in the Communications Framework (playbook principles policies and protocols) are adhered to and updated across the OML business.

Manage and lead the Communication Community of Practice.

Socialize communications policies principles house views and frameworks.

Monitor and ensure compliance to policies principles house views and frameworks and assist in dealing with non-adherence.

Execute the communications evaluations and Policy Attestation process to ensure compliance by each country and business line (Cluster).

Requirements

BA in Communications Public Relations Marketing and or Digital Marketing.

Minimum 6 to 8 years relevant experience.

Strong Public Relations and strategic communications experience.

Experience across the African continent will be an advantage.

Prior financial services experience is desirable.

Extensive experience in defining and implementing communications plans including driving communication standards and governance across a large and complex business.

Competencies

Balances Stakeholders

Business Insight

Communicates Effectively

Cultivates Innovation

Customer Focus

Interpersonal Savvy

Plans and Aligns

Situational Adaptability

Strategic Mindset

Skills

Action Planning Adaptive Thinking Data Compilation Executing Plans Managing Stakeholder Expectations Oral Communications Policies & Procedures Policy Development Presenting Solutions Professional Presentation Second Language Strategic Planning Strategic Prioritization Writing

Education

Bachelors Degree (B) : Communication

Closing Date

18 September : 59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

Key Skills

Internal Control,Accounting And Auditing,Accounts Handling,General Services,Elevator,Brand

Employment Type : Full-Time

Experience : years

Vacancy : 1

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