Join to apply for the Account Manager South Africa role at RateHawk .
RateHawk is part of Emerging Travel Group—a pioneering travel‑tech company known for its brands ZenHotels and Roundtrip, operating in more than 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products, constantly innovating to make travel more accessible, rewarding, and simple for everyone.
This is a remote vacancy open to candidates residing in South Africa .
What You’ll Do
- Expand and consolidate presence in the assigned territory.
- Maintain and develop relationships with signed partners (tour operators, travel agencies, travel‑management companies, OTAs) to increase their performance.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Follow up with existing and new partners to provide system training.
- Position the brand within the travel trade through product presentations and networking events.
- Address incident issues and ensure partner support.
- Oversee payments control and ensure accuracy in transaction processing.
- Spend approximately 30% of your working time on business trips, including client meetings and industry events.
- Provide market and competitive environment analysis.
- Provide regular comprehensive reporting through CRM and internal systems.
- Maximize and develop API deals with potential and existing partners.
Requirements
Minimum of 2 years of successful experience in account management or business development of B2B companies within the travel industry.In‑depth understanding of the region’s travel market and B2B travel networks (tour operators, travel agencies, travel‑management companies, OTAs).Fluent in English.Up to 30% travel required.Data‑driven decision‑making with strong analytical skills.Proactive, ambitious, action‑oriented, results‑focused with an appetite for innovative technology and a fast‑changing business environment.Team player comfortable working across diverse cultural contexts reflecting ETG’s global presence.Must be based in South Africa.Experience with API technology deals is a plus.Benefits
Flexible schedules and opportunity to work remotely.Ambitious and supportive team that loves what they do and grows together.Internal programs for adaptation and training, development of soft skills and leadership abilities.Partial compensation for participating in external training and conferences.Corporate English school : group and individual lessons, speaking clubs with colleagues from around the world.Corporate prices on hotels and travel services.MyTime Day Off—an extra non‑working day without loss of compensation.Learn more about our data protection practices in our Privacy Policy :
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