Key Account Manager - USA

Overview

Key Account Manager Relocation Services (Africa & Middle East)

Location : Cape Town

Industry : Relocation & Global Mobility

Employment Type : Full-Time

Experience Level : Mid-Senior Level

We are hiring on behalf of our client, a leading provider in relocation services, who is looking for an experienced Key Account Manager to join their dynamic team. This is a pivotal role focused on managing high-value client relationships across Africa and the Middle East, ensuring exceptional service delivery and continuous business growth.

Responsibilities

• Proactively manage a portfolio of strategic client accounts.
• Build and maintain strong, long-lasting client relationships.
• Translate client needs into actionable business opportunities.
• Develop and present quotations and pricing structures.
• Identify innovative solutions to enhance service delivery.
• Coordinate with Global Mobility Coordinators and internal teams to resolve client needs efficiently.
• Oversee the implementation of client procedures and service level agreements (SLAs).
• Produce and refine client reporting to ensure accuracy and relevance.
• Provide regular performance updates to internal stakeholders and clients.
• Carry out other duties as assigned by management to support company goals.

Qualifications

What We're Looking For

Were seeking a proactive and client-centric professional with a proven ability to build trust and drive success in long-term business relationships. The ideal candidate will thrive in a fast-paced, multicultural environment and be motivated by excellence in service delivery.

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