Dealer Training Academy Manager

Overview

To develop and implement an integrated People & Talent Management Strategy for The Group Brands Network (Importers & Dealers) in Africa, aligning with both Group and retail automotive standards. The role also includes strategic oversight of The Groups training facilities and assets, with a strong emphasis on technology and digital integration to future-proof the networks capabilities.

Key Responsibilities

• Develop and drive The Group Brands Network People & Talent Strategy aligned with Group standards, specifically tailored for the retail automotive environment.
• Manage the outsourced training service provider, applying governance models, ensuring delivery in accordance with contractual SLAs and annually defined KPIs.
• Oversee the design and delivery of targeted training programs :
• New model launches & technology updates
• Role-specific learning paths (Group Certification)
• Brand projects, compliance, and ad hoc training requests
• Create and publish an annual training prospectus, including service catalogues, schedules, pricing, and quality standards per Brand.
• Maintain and manage training facilities and assets (fleet, tools, equipment) to Group standards and in compliance with OSHEE regulations.
• Oversee OPEX & CAPEX budgets, ensuring alignment with Group purchasing guidelines and timely financial reporting.
• Conduct benchmarking and trend analysis to ensure service relevance and strategic alignment with Brand and business objectives.
• Lead the annual Training Needs Analysis (TNA) process with Brands and facilitate regular performance reviews, including quarterly formal reporting.
• Manage cross-functional collaboration with key internal stakeholders (e.g., Purchasing, Finance, Legal, Learning Academies, IS).
• Lead the procurement process for new services, from compiling specifications to managing RFQs in line with Purchasing Guidelines.
• Oversee support services (security, cleaning, catering, etc.) across all training facilities in accordance with service agreements.
• Ensure compliance with relevant accreditation standards and legislative bodies (e.g., MerSETA, QCTO, TUEV, HPCSA) for training delivery.
• Enforce best practices in data management, integrity, and reporting across all functions.

Qualification Requirements

Experience

Key Competencies & Skills

Essential :

Preferred / Added Advantage

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