Distribution Controller

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The ideal candidate is a detail-oriented individual who will oversee, supervising and overseeing the entire delivery function of Kerston Foods, ensuring that all goods are delivered accurately, efficiently, and on time.

This role involves the supervision and support of all delivery teams, route plan implementation, vehicle and resource management, and performance tracking and monitoring to ensure the smooth operation of Kerston Foods' delivery services. The Distribution Controller will work closely with the Distribution Manager to optimize delivery processes and meet and exceed customer expectations.

Delivery Operations Management

• Oversee the daily operations of the delivery teams, ensuring timely and efficient delivery of orders to customers as per logistics system.
• Ensure that orders are timeously sequenced in the most efficient way to meet or exceed company goals / objectives.
• Ensure all deliveries meet the required service levels, addressing any delays or disruptions in the delivery process.
• Ensure that all forms of communication are adhered to and that any necessary support, action and investigation are carried out timeously.
• Ensure that all goods are loaded, transported, offloaded & delivered in such a way that the integrity of the product is always maintained throughout the entire distribution function.
• Monitor and optimize the use of distribution resources, including vehicles, personnel, and equipment, to ensure maximum efficiency.
• Act as a central point of contact for communication between the distribution team, drivers, and other departments.
• Supervise and manage the performance of the delivery team including drivers and support staff.
• Provide clear instructions and updates to the team regarding delivery schedules, routes, priorities and any operational changes.
• Provide ongoing coaching, guidance, and training to the delivery team to improve performance and efficiency.
• Ensure that all S.O.Ps are consistently adhered to within the distribution function and that any variations are understood and solutions implemented.

Training and Development

Vehicle & Resource Management

Coordinate the allocation of vehicles and drivers based on delivery requirements, ensuring optimal resource utilization

Performance Monitoring & Reporting

Customer Service & Issue Resolution

Compliance & Safety

Process Improvement

Seniority level

Employment type

Job function

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