Systems Coordinator

Job Opportunity : Systems Coordinator

A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Systems Coordinator in Gauteng.

Responsibilities

• IT Support :

Collect and issue equipment

Investigate missing / damaged equipment

Configure handheld and RF scanners

Ensure printers are added and replaced

Diagnose and resolve software-related issues

Diagnose and resolve network-related problems

Perform technical and network support on all PCs, printers, handheld scanners, and RF terminals in the DC, Export, and Return Centre

Provide end-user support on Microsoft Office Applications

Ensure daily systems (Shop5) backup is done

Provide user support on Shop5

Add new users (staff requisitions) and delete old users (termination forms)

Ensure user setup on the system matches job descriptions

Resolve any system-related problems including dispatch errors

Ensure user support on the Voice system (Voice Console)

Resolve problems related to Voice picking

Make changes on the system (Shop5)

Monitor user setups (run all SMASA users on COGNOS)

Monitor printer page usage and keep records

Maintain printer maintenance kit status

Send all necessary reports on time (daily equipment, late picks reports)

Issue pickers tickets during break time

Facilitate picker training on voice picking

Profile

The Systems Coordinator is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers such as servers.

Minimum Requirements

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