Overview
Responsible for ensuring that the Welcome Desk / Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction. Willingness to conduct group exercise classes.
Key Responsibilities
- Assisting with Club Administration when necessary
- Cash management
- Communication with members and staff
- Managing of Receptionist
- Monitoring of access and overrides for staff and members
- Reception stock control
- Resolving member complaints
- Training of Receptionist
Experience & Competencies
Ability to motivate staff and lead by exampleAdvanced levels of administrative accuracyDisplay friendly and efficient qualities that reflect the Planet Fitness wayDisplay uncompromising levels of honesty and integrityHave excellent communication skills and be able to liaise at all levelsIntermediate PC skillsMust be able to work shiftsPossess high level energy levelsPrevious experience within a front desk or welcome desk position added advantageProven track record in managing staff, planning, organising, conflict handling and problem solvingHave reliable transportApplication
Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.
Seniority level
Entry levelEmployment type
Full-timeJob function
OtherIndustries
Consumer ServicesWellness and Fitness Services#J-18808-Ljbffr