Ability to analyse network data and troubleshoot network issues. Comfortable working across time zones. Strong Project management skills. Strong communication skills for direct customer interaction. Strong technical and analytical capabilities. Innovative, proactive, and adaptable to change. Excellent written and verbal communication skills. The role requires close collaboration with customer teams, technical problem-solving, and support in project delivery. Act as a technical liaison with customer teams. Support project delivery. Assist with technical requirements including developing and reviewing technical documentation, reviewing rules and configuration parameters, identifying misconfigurations and recommending corrective actions, analysing network data, building SQL- and Python-based reports, as well as designing policies, and developing network automations. Liaise directly with customers on GPL configuration queries, ANR rules, PCI / RSI management. SA based.
Product Manager • Johannesburg, South Africa