SAP SuccessFactors Delivery Lead (Manager)

Overview

Company Description

At Deloitte , our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.

Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems. Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) andTechnology & Transformation (T&T).

Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level.

Main Purpose of Job

The Lead / Manager – SAP SuccessFactors will be responsible for overseeing the implementation, configuration, and ongoing management of SAP SuccessFactors modules. This role will act as the primary point of contact for all SuccessFactors-related initiatives, ensuring alignment with business objectives, driving process improvements, and leading a team of SAP professionals.

Responsibilities

• Lead end-to-end SAP SuccessFactors implementation and enhancement projects, including planning, resource allocation, and stakeholder management.
• Oversee the design, configuration, and customisation of SAP SuccessFactors modules (e.g., Employee Central, Performance & Goals, Recruitment, Learning, Compensation).
• Collaborate with HR, IT, and business leaders to gather requirements, define solutions, and ensure successful adoption of SuccessFactors functionalities.
• Manage, mentor, and develop a team of SAP SuccessFactors consultants and analysts, fostering a culture of continuous improvement and professional growth.
• Drive change management activities, including training, communication, and support to maximise user adoption and minimise business disruption.
• Establish and enforce governance, standards, and best practices for SAP SuccessFactors usage, data integrity, and security.
• Liaise with SAP and third-party vendors for issue resolution, upgrades, and new feature rollouts.
• Monitor system performance, gather user feedback, and identify opportunities for process and system optimisation.
• Ensure compliance with internal policies and external regulations. Oversee the development and delivery of HR analytics and reporting.

Qualifications

Critical Technical Competencies

Additional Information

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day.We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. Weseek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

Note : The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

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