Automation Support Specialist

What you will be doing :

• To contribute towards business success by facilitating the on-boarding of automation solutions / Virtual Employees and facilitating the acceptance and integration of these solutions within the business client work environment.
• Facilitate all operational processes to support business needs, and proactively identify potential challenges or issues related to the acceptance and integration of Blue Prism automation solutions from the Control Room.
• Ensure understanding of the operational requirement of the automation solutions at design stage.
• 2Initiate all required applications for the procurement and / or allocation of hardware and software functionality including licenses procurement.
• Remain updated regarding any changes to operational requirements during the development process.
• Initiate and facilitate the granting of the required system access for the automation solutions during QA and Production phases.
• Liaise with relevant stakeholders regarding anticipated enterprise infrastructure changes and initiate actions to manage these changes.
• Verify software and application after installation.
• Liaise with internal team on the progress of virtual employee setup.
• Proactively manage credential validity in Blue Prism.
• Assist with set-up and maintenance of Blue Prism schedules.
• Facilitate all virtual employee retirements on Blue Prism (Process sheet & Alfabet).
• Study and familiarize approved SDDs for RBB and ensure the information are loaded onto Alfabet.

What we are looking for :

Please note that if you do not hear from us within 3 weeks, consider your application unsuccessful.