Job title : Rooms Division / Assistant General Manager – Menlyn Mix Apartments & Hotel Suites
Job Location : Gauteng, Pretoria
Deadline : October 10, 2025
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Key Performance Areas : Full Management responsibility of Front Office, Housekeeping & Maintenance Operations of a busy property including :
General Front Office administration, telephone, reservations, receptionManagement and administration of communications with online booking platforms as well as with Head Office DepartmentsDealing with guest queries, requests and complaints and management of guest relationsRevenue and Statistics control and managementHandling & recording of cash & other incomeManagement and administration of all front office staffProcurement & control of certain consumable & non consumable stocks and assets including the conducting of stock takesInteraction & liaison with all departments and areas including outsourced functionsPerform Duty Management functionsProvide assistance to the General Manager in any areas required and be able to provide Management backup for sameKey Competencies & Personal Attributes :
Proven Front Office and Rooms Division experience and Skills and a history of experience in the Hospitality industryExcellent knowledge of all aspects of Hospitality Operations including Timeshare as well as Hotel operationsProven management skills including : Guest & Staff relations and administrationComputer literacy skills including : Excel, Word and practical experience of Hospitality Property Management systems (Reception Desk, Opera / Fidelio, Semper, Apex, Hotelier etc.,)Ability to work under pressure and without supervisionAttention to detailExcellent communication skills (written & verbal)Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidaysOwn transport and a valid driver’s license essentialNo accommodation providedAdministrative / Management jobs