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Store Manager
Store ManagerAres Holdings • Germiston, ZA
Store Manager

Store Manager

Ares Holdings • Germiston, ZA
6 hours ago
Job description

Job title : Store Manager

Job Location : Gauteng, Germiston

Deadline : December 05, 2025

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Responsibilities : Sales

  • Maximise Sales by driving conversion
  • Set & communicate daily sales targets to everyone on the team including casuals. Report actual v target results three times during each day to all staff.
  • Focus the team on cross & up selling
  • Create relationships with podiatrists, running clubs & gyms in the area to generate sales
  • Grow Rewards program data base
  • Ensure all customer orders are accurately processed with one working day
  • Achieve gross margin targets
  • Team Management

  • Build a team environment through daily team meetings. Allocate tasks.
  • Recruit, lead and motivate the store team to maximise sales and provide exceptional customer service in line with Crocs standards
  • Drive conversion through traffic analysis & rostering
  • Master feedback process & provide monthly feedback to all team members
  • Develop the team through regular Tech, Customer Service, Loss Prevention, Podiatry and Sales training.
  • Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
  • Follow up with all customers queries or requests within 24 hours always
  • Execute the months Mystery Shopping action items
  • Manage the induction process
  • Complete rosters and adhere to the staffing template
  • Ensure all staff wear lanyards & the correct uniform / tech apparel
  • Inventory

  • Minimise shrinkage & maintain accurate stock records in the POS system
  • Complete quarterly stock counts
  • Execute mark downs as directed
  • Run daily negative stock report and request relevant adjustments
  • Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
  • Ensure storeroom is maintained with the top ten sellers at the front, & all product stored by line of business, gender & category to expedite floor replenishment
  • Run & action the daily inventory reports
  • Review the store sell through report. Remerchandise or adjust replenishment levels as required
  • Quarterly stock takes : This includes the planning of stock take and making sure all preparation is completed, signed off and filed.
  • Make sure all necessary paperwork for stock take is printed off, filed and sent through to the Regional Brand Manager.
  • Review the stock status and pending transfers report that gets sent out weekly. Follow up that appropriate investigation are getting done.
  • Complete OTB process weekly and order the relevant product to optimise stock levels
  • Maintain inventory at target levels for all categories & price points every week
  • Minimise shrinkage & maintain accurate stock records in the POS system
  • Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system.
  • Operations

  • Ensure VM and windows comply with Store standards
  • Ensure the store is clean, no lights are out, change rooms are clear of product & that the music is appropriate
  • Open and close the store
  • Reconcile cash to end of day tender report & complete & sign the end of day banking book
  • Complete month end Stock Receipt report and Sales reports
  • Proactively manage controllable store expenses; discounts given, petty cash, stationery, phone, cleaning etc.
  • Ensure compliance with the operational health and safety policy.
  • Month End

  • Prepare month end reports
  • Complete Return to Supplier report
  • Prepare sales report with budget variance explanations
  • Requirements

  • Grade 12 or Equivalent
  • 2 years’ experience in a similar capacity
  • Willing to work shifts
  • Valid Drivers’ Licence
  • Own Vehicle advantageous
  • Competencies Required :

  • Working experience within the retail
  • Proven sales ability
  • Customer service
  • Excellent negotiation and communication skills
  • Highly organized and deadline driven
  • High attention to detail
  • Adaptable
  • Effective team management
  • Perks & Benefits

  • You get to work for a rapidly expanding distributor with aspirational brands
  • Comprehensive health benefit
  • Quarterly Uniform allowance
  • Staff discount (50% off for you and your family across all the brands within the group)
  • Company performance incentive scheme
  • Long-service incentives
  • Holistic Employee Wellness programme
  • The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.
  • Closing Date  01 December 2025

  • Sales / Retail / Business Development  jobs
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    Store Manager • Germiston, ZA

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