Territory Sales Manager- Inland PC

UnileverZA

1 day ago

Job description

Job title : Territory Sales Manager- Inland PC

Job Location : Gauteng,

Deadline : November 29, 2025

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JOB PURPOSE

The Territory Sales Manager (TSM) is regionally based and is responsible for the following customers at a store level : Large Local Supers (LLS) and Cash & Carry (C&C), i.e. Retail and Wholesale independent customers in traditional trade.

The TSM is responsible for the negotiation and facilitation of orders for the assigned customers in that region at a store level; and will not be calling on a Buyer or a Buying Group. The TSM executes in alignment to the national agreements of the Regional KAM or National NAM / Buyer. Key outputs of a TSM are negotiation of price as per NAM / KAM mandate, collating & processing of orders and promotional activity agreements at a store level).

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

External Customer Management & Operational Execution :

Negotiate and facilitate orders as per your call cycle, under direct instruction from the NAM / KAM and within the agreed parameters. The TSM owns this process end to end for their relevant stores - from pricing, order placement, delivery and all admin that arises from the transaction.

The key outputs per cycle will be :

Negotiation of price as per NAM / KAM mandate

Collating & processing of orders

Promotional activity agreements

Own the perfect store results in their assigned stores and ensure UFS execute accordingly.

Work closely with the UFS team on a store to store basis to manage the instore day to day operational execution to minimise out of stocks, damaged stock & claims, ensure rotation of stock and avoid high stock levels.

Ensures in-store negotiated deals and promotional activity are clearly communicated to UFS for implementation.

Build and maintain effective working relationships with the customers key stakeholders, by building knowledge and understanding of the way the customer operates.

Manage the day to day operational issues by customer, such as : landing of the cycle priorities, UFS callage and merchandising and display bias for action when it comes to dealing with queries raised by the customer.

Internal Customer Management :

The TSM must align and feedback to the KAM / NAM on turnover assumptions, budgets and consequent S&OP forecasting through a robust Bottom-up Build process (for their assigned stores).

The TSM is responsible for the claims management process in their customers with the support of the CSE Team.

The TSM is responsible for the pricing and accruals management process in their customers with the support of the MSIT Team.

Experiences & Qualifications

Degree or Diploma in Sales, Marketing, Business Management, or related field.

Minimum 3–5 years in retail or wholesale sales, preferably in FMCG or traditional trade.

Proven experience managing store-level execution and customer relationships.

Familiarity with LLS and C&C environments is highly advantageous.

Skills

Strong negotiation and interpersonal skills.

High attention to detail and operational discipline.

Self-driven, with a bias for action and problem-solving.

Ability to work independently while aligning with national strategies.

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