Customer Success Manager

Key Responsibilities :

• Conduct client meetings via Microsoft Teams (no onsite visits required).
• Manage ongoing client communication and follow-ups via a system bot.
• Handle onboarding and provide system training for clients.
• Build and maintain strong, professional relationships with clients to ensure their success and satisfaction.
• Troubleshoot client concerns and escalate issues where necessary.
• Accurately capture client interactions and progress on internal systems.

Requirements :

What We Offer :