Short Term Insurance Claims Administrator Cape Town, ZA R25k - R33k / month

Overview

We are building a proactive talent pipeline for future demand in our UK operations. While this is not an immediate vacancy, we are connecting with experienced professionals who are ready to step into a dynamic role as soon as the need arises.

Role Overview

As a Short Term Insurance Claims Administrator , you will provide end-to-end claims support across Commercial, Personal, and Motor Lines . You’ll play a key role in ensuring efficient claims processing, maintaining high service standards, and supporting brokers in achieving business objectives.

Key Responsibilities

Claims Administration & Management

• Receive and process claims notifications across Commercial, Personal, and Motor portfolios.
• Assess claims validity, estimate values, and apply policy terms and conditions.
• Appoint assessors or loss adjusters and manage claims to resolution.
• Maintain accurate records and ensure compliance with internal and regulatory standards.
• Liaise between clients and insurers to ensure timely communication and resolution.
• Follow up on recoveries and ensure clients are kept informed throughout the process.

Client & Stakeholder Engagement

Operational Excellence

Learning & Growth

Minimum Requirements

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