At Digicall Group, we challenge ourselves to make it possible for everyone in our world to prosper, thrive and grow. Guided by our values of Bright , Agile and True , we take pride in who we are, we’re inspired by why we’re here, and we believe in what we do. We also enjoy a work environment that motivates, connects, guides, supports, protects, honours and stretches us all to dream big, to be excellent, and to contribute uniquely to our shared success.
ROLE SUMMARY
The Plumbing Claims Administrator plays a critical role in ensuring exceptional service delivery to customers and their clients by managing plumbing-related claims with efficiency, integrity, and cost-consciousness. This role involves close collaboration with contractors to uphold service standards, offering guidance and support to help them meet expectations. The administrator is responsible for overseeing the full lifecycle of plumbing claims, ensuring timely resolution, accurate documentation, and proactive communication to all stakeholders. If you’re ready to belong to an “open mindset” work culture that promotes continuous learning and improvement, prioritises service excellence, values individuals, and celebrates the people who light up our world, apply now and show us how you’ll shine!
QUALIFICATIONS
EXPERIENCE
SKILLS & KNOWLEDGE
RESPONSIBILITIES
Operational :
BENEFITS
Digicall offers a range of core and value-added benefits to equip and empower you to live your best life. You will benefit from support and assistance that offers you choices and gives you peace of mind, including medical cover, provident fund, funeral cover, long service awards, and learnerships and bursaries. Through our employee wellness and recognition programmes, we foster a workplace where every individual is supported, celebrated, and empowered to shine.
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Administrator • Cape Town, Western Cape, South Africa