Credit Controller (EE)
HeadhuntersGqeberha, Eastern Cape, South Africa30+ days ago
Job descriptionCollections on outstanding accounts as per assigned aging report. Following protocol in line with Standard Operating Procedures (SOP) when dealing with different account aging buckets. Receiving inbound calls / ensuring outbound quality call quota is reached daily / weekly / monthly. Meeting monthly collection target and reducing portfolio risk (High Risk Accounts (90-120D). Ensure all payment plans are adhered to. Escalation and assistance of account related queries (Billing / Statements / Payments). Ensure Debit Order return process is followed. Follow-up on broken PTP’s and outstanding queries in order to recover payment. Manage holds in line with Aging Bucket (Adding / Removing). Accounts must be handed over to pre-legal after 120 days. Handover checklist to be completed and escalated to Senior to action. All communication must be done in line with Standard Operating Procedures (Type and Time). Detailed notes to be placed on Excalibur (Collection System) for all allocated accounts. Prepare documents for Adjustments / Refunds / Transfers / Bursaries / Payment Plan change for Campus Senior / National Senior. Accurate processing of unallocated payments. To be reviewed by National Senior. Work closely with admission team to resolve cancellation queries and close loop with customer. Credit Balance investigation. Updating notes on Excalibur. Handle account queries or complaints and provide appropriate solutions and alternatives. Assisting and dealing with queries via IIE Assist (Freshdesk) and walk-ins when based at campus. Build sustainable relationships with internal and external stakeholders through open and interactive communication in order to resolve outstanding account queries. Evaluation of all Key Performance Areas. Items such as quality of work, deadlines met, and query handling will be checked. Quality of emails, calls, and letters sent will be evaluated. Quality of notes and information saved in Excalibur. Reports and documents prepared and sent to Campus Senior / National Senior will be audited.
Reference : PE -MT-1
Our client, a prominent national brand, based in Port Elizabeth is currently looking to employ a Credit Controller.
An awesome career opportunity awaits you!
Duties & Responsibilities
Requirements :
- Relevant qualification essential.
- Knowledge of Full Credit Control function.
- Excellent verbal and written communication skills.
- Good interpersonal skills and customer service driven.
- Analytical and problem-solving skills.
- Must have sound numerical skills, accuracy, and be organised.
- Must be able to produce reports using Microsoft Office.
Responsibilities, but not limited to :
Collections (End-to-End Process) :
Administration / Customer Service :
Quality Management and Reporting :
Kindly be advised that should you not receive a response within two weeks of applying, please consider your application unsuccessful.
Package & Remuneration
Monthly
#J-18808-Ljbffr
Create a job alert for this search
Credit Controller • Gqeberha, Eastern Cape, South Africa
Related jobs
- Promoted
Credit Controller - Contract Position
Staff Unlimited Recruitment Pty Ltd T / A MPC Recruitment Group ECPort Elizabeth, South Africa Our client an industry leader and innovator in the field of information is requiring a Credit Controller to a join their team.
The Credit control position is accountable for the debt collection acti...Show moreLast updated: 30+ days ago
- Promoted
Credit Controller Gqeberha / Port Elizabeth
Staff SolutionsGqeberha, Eastern Cape, South Africa Our client in the Education sector is looking for a Credit Controller to join their team based in Port Elizabeth.Collections on outstanding accounts as per assigned aging report.Following protocol ...Show moreLast updated: 30+ days ago
- Promoted
Manager : Credit Origination Commercial (Port Elizabeth) - Pipeline
Absa GroupGqeberha, Eastern Cape, South Africa Empowering Africa’s tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our f...Show moreLast updated: 30+ days ago
- Promoted
Pricing Controller
Staff UnlimitedGqeberha, Eastern Cape, South Africa Become part of it and help develop new solutions with your curiosity and ideas.You can expect a diverse team that supports you and wishes to grow together and develop your potential.Applications ar...Show moreLast updated: 30+ days ago
- Promoted
Credit Controller
Staff SolutionsGqeberha, Eastern Cape, South Africa Our client in the Education sector is looking for a Credit Controller to join their team based in Port Elizabeth.Collections on outstanding accounts as per assigned aging report.Following protocol ...Show moreLast updated: 30+ days ago
- Promoted
Financial Controller Market Related
Job Link PlacementGqeberha, Eastern Cape, South Africa Our client is urgently looking for the expertise of a Financial Controller to join their Finance Department.You will report directly to the Group Financial Manager / Operations Finance Manager.Main...Show moreLast updated: 30+ days ago
- Promoted
Procurement Controller
Jobs2dayPort Elizabeth, South Africa Our Client in the Engineering Services industry based in Port Elizabeth, Perseverance, is looking to employ a Procurement Controller to their team.
An awesome career opportunity awaits you!.Matric o...Show moreLast updated: 30+ days ago
- Promoted
Controller M / F
Groupe CFAOGqeberha, Eastern Cape, South Africa Technical & Services - Parts and / or Services.The purpose of this position is to assist the Field Service Team Leader and team of technicians / mechanics to ensure best management practices are fo...Show moreLast updated: 30+ days ago
- Promoted
Credit Controller - Contract Position
Staff Unlimited RecruitmentGqeberha, Eastern Cape, South Africa Our client an industry leader and innovator in the field of information is requiring a Credit Controller to a join their team.
The Credit control position is accountable for the debt collection acti...Show moreLast updated: 30+ days ago
- Promoted
Controller Gqeberha, South Africa
Staff UnlimitedGqeberha, Eastern Cape, South Africa Pricing Controller Position - NSO (Kariega).Become part of a diverse team that supports you in developing new solutions with your curiosity and ideas.
Applications are invited for the Pricing Contro...Show moreLast updated: 30+ days ago
- Promoted
Risk Controller - Southern Cross (Gqeberha)
PEPGqeberha, Eastern Cape, South Africa Job title : Risk Controller - Southern Cross (Gqeberha).Job Location : Eastern Cape, Port Elizabeth.To assist the line function and retail stores in minimizing company losses by conducting audits and...Show moreLast updated: 16 days ago
- Promoted
Finance Controller Gqeberha / Port Elizabeth
Staff SolutionsGqeberha, Eastern Cape, South Africa Our client in the FMCG Industry is seeking a Financial Controller to their Finance Department in Port Elizabeth.Successfully lead and motivate a team of clerks.
Strive towards creating a work enviro...Show moreLast updated: 30+ days ago
- Promoted
Debtors Controller
Staff Unlimited RecruitmentGqeberha, Eastern Cape, South Africa Our client, who operates in the transportation and marine shipping, is seeking a Debtors Controller to join their team.The Debtors Controller is responsible for managing the company’s accounts rece...Show moreLast updated: 30+ days ago
- Promoted
End Controller(External Applications Only)
CashbuildMotherwell, Eastern Cape, South Africa Description : About the job End Controller (External Applications Only).Ensure relevant documentation for all transactions is checked and recorded when stock and / or fixed assets leave the Store or...Show moreLast updated: 10 days ago
- Promoted
Credit Controller Port Elizabeth
HeadhuntersGqeberha, Eastern Cape, South Africa Our client, a prominent national brand, based in Port Elizabeth is currently looking to employ a Credit Controller.An awesome career opportunity awaits you!.
Relevant qualification essential.Knowled...Show moreLast updated: 30+ days ago
- Promoted
Finance Controller
Staff SolutionsGqeberha, Eastern Cape, South Africa Our client in the FMCG Industry is seeking a Financial Controller to their Finance Department in Port Elizabeth.Successfully lead and motivate a team of clerks.
Strive towards creating a work enviro...Show moreLast updated: 30+ days ago
- Promoted
Financial Controller Gqeberha
Job Link PlacementGqeberha, Eastern Cape, South Africa Our client is urgently looking for the expertise of a Financial Controller to join their Finance Department.You will report directly to the Group Financial Manager / Operations Finance Manager.Main...Show moreLast updated: 30+ days ago
- Promoted
Technical Supervisor
The Legends AgencyUitenhage, South Africa Technical Supervisor-Uitenhage, Port Elizabeth .Are you a hands-on leader with a passion for engineering excellence and operational efficiency? We're looking for a.
Red Seal Millwright or Electrical...Show moreLast updated: 30+ days ago