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Deli Manager (Permanent)

Deli Manager (Permanent)

Profile PersonnelZwelitsha, Eastern Cape, South Africa
19 days ago
Job description

Overview

Deli Manager required for a renowned retail food store based in Zwelitsha

Responsibilities

Staff Management

  • Scheduling : Creating work schedules to ensure adequate coverage during peak and off-peak hours.
  • Performance Management : Monitoring employee performance, providing feedback, and handling disciplinary issues as necessary.

Customer Service

  • Customer Interaction : Engaging with customers to understand their needs, answer questions, and address any concerns or complaints.
  • Service Quality : Ensuring that staff provide high-quality service and that customer expectations are consistently met or exceeded.
  • Food Preparation and Safety

  • Food Handling : Overseeing the preparation and presentation of deli products, including meats, cheeses, salads, and sandwiches, while adhering to safety and hygiene standards.
  • Inventory Management : Monitoring stock levels, ordering supplies, and managing inventory to prevent shortages and reduce waste.
  • Compliance : Ensuring compliance with health and safety regulations, including proper food storage and sanitation practices.
  • Financial Management

  • Budgeting : Managing the deli’s budget, including controlling costs and maximizing profitability.
  • Sales and Pricing : Setting prices for products, running promotions, and analyzing sales data to drive growth and meet financial targets.
  • Store Operations

  • Product Display : Designing attractive product displays to encourage sales and enhance the overall shopping experience.
  • Equipment Maintenance : Ensuring that deli equipment is properly maintained and repaired as needed.
  • Marketing and Promotion

  • Promotions : Developing and implementing marketing strategies to promote deli products and attract customers.
  • Community Engagement : Engaging with the local community through events or partnerships to build a loyal customer base.
  • Skills and Qualifications

    Chef experience

    At least 3 years + experience within a similar role

    Leadership Strong leadership skills are essential for managing a team and driving performance.

    Customer Focus Excellent interpersonal skills to interact effectively with customers and address their needs.

    Organizational Skills : Ability to manage multiple tasks, including inventory control, staff scheduling, and financial management.

    Knowledge of Food Safety : Understanding of food safety regulations and best practices for handling and preparing food.

    Problem-Solving Ability to address and resolve issues that may arise in the deli department

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    Manager • Zwelitsha, Eastern Cape, South Africa

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