Director | Digital & Insights | Strategic Communications

Overview

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About The Role

FTI Consulting’s Strategic Communications team is seeking a talented and versatile senior hire to join our Digital & Insights practice in Johannesburg, South Africa. This is an opportunity to play a key role within an ambitious and fast-growing team, advising some of the world’s most high-profile companies on their reputation, digital presence, and stakeholder engagement.

The ideal candidate will bring deep experience in digital communications, corporate reputation, integrated campaigning, and the strategic use of data and analytics, combined with sound judgement and an ability to manage complex client relationships. This role suits someone who is ready to play a pivotal role in landing and leading major accounts, drive creative thinking, and act as a trusted advisor, while also looking to continue growing their leadership career within a collaborative and entrepreneurial environment.

The position will be filled in line with the FTI Consulting’s culture, values and Employment Equity policy and plan.

What You’ll Do

Client delivery

• Serve as a senior advisor to key corporate clients across a range of sectors, often in high-stakes or reputationally sensitive contexts
• Lead the development and execution of integrated communications programmes across stakeholder groups, with a focus on digital channels and platforms
• Create high-quality content and insights that support reputation management, CEO positioning, public campaigns, and digital strategy
• Advise clients on how to navigate new digital frontiers, including the reputational implications of AI search, generative content, and evolving content ecosystems
• Work closely with colleagues across a range of sectors including financial services, public affairs, TMT, life sciences and employee engagement to design integrated reputation campaigns
• Apply insight from data and analytics to shape campaign direction, narrative development, and channel selection
• Use real-time performance data to optimise live campaigns and proactively identify risks or opportunities
• Collaborate with our in-house data and analytics experts to develop and sell new insight-driven offers, enhance campaign planning, and ensure a forward-looking approach to measurement and reputation intelligence

Business leadership

Team involvement

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

Basic qualifications

Preferred qualifications

Total Wellbeing

Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer market competitive benefits, including professional development programme, wellness, recognition, community volunteering initiatives, and flexible / hybrid working arrangements.

About FTI Consulting

FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn.

FTI Consulting is committed to Employment Equity and as such, preference will be given to candidates from designated groups, as defined in the Employment Equity Act, 55 of 1998.

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Additional Information

Compensation

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