Overview
Position : IT Support Engineer
Hire Resolves client is seeking a highly skilled and motivated IT Support Engineer to join their team in Centurion, Gauteng. The successful candidate will be responsible for providing technical support and assistance to end users in the organisation, ensuring that all IT systems and infrastructure are running smoothly.
Responsibilities :
- Provide technical support to end users on a variety of IT issues, including hardware / software problems, network connectivity issues, and security concerns
- Install, configure, and maintain hardware and software systems
- Troubleshoot and resolve IT issues in a timely and efficient manner
- Assist with the setup and maintenance of network infrastructure
- Collaborate with other IT team members and vendors to implement new technologies and solutions
- Document all IT support activities and maintain accurate records
- Stay current on industry trends and best practices in IT support
Requirements :
Bachelor’s degree in Computer Science, Information Technology, or related fieldMinimum of 5-8 years of experience in IT supportStrong knowledge of Windows operating systems, networking protocols, and hardware troubleshootingExcellent communication and customer service skillsStrong problem-solving abilities and attention to detailCertification in relevant IT technologies (. CompTIA A+, Microsoft Certified Professional) preferredContact Hire Resolve for your next career-changing move.
Salary : negotiable.Our client is offering a highly competitive salary for this role based on experience.Full Time
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