Rotational Sales Consultant

Rotational Sales Consultant African Safari & Tours Company Cape Town

Kendrick Recruitment is seeking a dedicated and adaptable Rotational Sales Consultant to join a leading African safari and tours company based in Cape Town. This role offers a salary of R30000 R35000 per month (negotiable depending on experience) .

The Rotational Sales Consultant provides flexible high-quality support across the Sales team by stepping into the role of Sales Consultant during periods of leave peak demand or high-volume workflow. The role ensures continuity of service supports overall sales performance and helps embed best practices across the team.

Key Responsibilities Sales Consultant Coverage :

Manage agent requests during periods of leave or peak demand ensuring no disruption to service

Handle itinerary amendments costing and delivery of accurate information within agreed turnaround times

Follow booking procedures as set out in operating manuals for properties vehicles and activities

Key Responsibilities Quality & Process Support :

Assist with quality assessments of sales files communication and processes to ensure accuracy and consistency

Provide feedback and recommendations to enhance service delivery and efficiency

Support the implementation and rollout of new processes systems and tools within the Sales team

Collaborate with managers and peers to identify areas for improvement and share best practices

Team Collaboration :

Support colleagues during high workload periods

Share insights gained from quality assessments to improve overall team performance

Contribute ideas and solutions to enhance sales processes and guest / agent experience

Qualifications & Experience :

Minimum of 3 years experience in sales travel consulting or reservations (DMC or luxury safari experience preferred)

Strong understanding of itinerary design costing and safari logistics

Proven ability to adapt quickly and manage different agent portfolios when covering colleagues

Experience with booking systems CRM and quality monitoring tools

Excellent communication and interpersonal skills with an agent-first mindset

Work Practices & Conditions :

Promote the Sales team as best-in-class in all external and internal interactions

Uphold and contribute to the companys reputation as a leading safari operator

Demonstrate company values including genuineness honesty quality commitment and care

Attendance at staff events during working hours is compulsory

Work Monday to Friday in the Cape Town office (08 : 00 17 : 00 including 1-hour lunch) with occasional overtime during peak periods

Flexibility to work alternative South African public holidays with time off in lieu

This is an excellent opportunity for a dynamic and versatile professional to contribute to a high-performing Sales team in a luxury safari and tours environment.

Required Skills : experience

Key Skills

Sales Experience,Direct Sales,Door-to-Door Experience,B2B Sales,Customer Service,Communication skills,Basic Math,Retail Sales,Analysis Skills,High-end Sales,Outside Sales,negotiation

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 30000 - 35000