Administrative Assistant

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Recruitment Consultant | Talent Acquisition Partner

Description

Our UK-based client is an FCA-authorised lead generation agency specialising in qualified, high-converting equity release booked calls. With over £3 million invested in digital advertising and years of experience in financial marketing, they provide a consistent stream of high-quality leads for equity release brokers, driving up to 35% sales conversion rates and delivering 400%+ ROI for their clients. They are seeking a highly organised and proactive Admin Assistant to support the day-to-day operations of their business. This role is key to ensuring smooth client onboarding, efficient appointment scheduling, and accurate reporting. It requires someone who thrives in a fast-paced environment and can confidently manage multiple tasks with short notice.

The ideal candidate is detail-oriented, tech-savvy, and an excellent communicator. You’ll play a crucial role in maintaining operational flow, improving processes, and delivering outstanding service to clients.

This is a remote position open to those living anywhere in South Africa.

Duties & Responsibilities

• Manage daily appointment scheduling through the company’s booking system (20–40 per day), often with as little as 3–5 minutes' notice
• Act as the first point of contact for clients needing setup amendments or support in our CRM system
• Onboard new clients, ensuring a smooth and professional experience
• Maintain and update reporting systems, particularly Google Sheets
• Ensure daily operations run efficiently by monitoring system integrations and reporting any issues
• Collaborate with internal teams to keep processes on track and improve workflows
• Suggest improvements and automations to streamline administrative tasks
• Assist with light marketing-related admin if needed

Skills, Experience & Requirements

Load Shedding

Applicants must be able to ensure they can maintain internet and power during office hours.

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Administrative

Industries

Business Consulting and Services

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